This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Ford Expedition. While driving 20 mph, the steering wheel seized. The vehicle was towed to the dealer who stated that the steering column needed to be replaced and noticed corrosion underneath the undercarriage. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 63,000.
- Wyncote, PA, USA
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- Wyncote, PA, USA