The contact owns a 1997 Ford Expedition. While it was raining, water began to drip on the driver's leg. The water came from under the dashboard on the driver's side. The contact inspected the vehicle and determined that the water entered through the air vent duct located outside the vehicle by the windshield. The stereo and instrument panel malfunctioned while the vehicle was parked. The contact smelled something burning. The vehicle would not restart. The manufacturer stated that the vent duct needed to be replaced. The current and failure mileages were 130,000.

- Los Angeles , CA, USA

Turning rt after a stop, I began to accelerate. Instantly the vehicle began to lisp to the left and travel across the center lane. Applying the brakes I could not turn back into the rt lane. The left drivers mirrow was ripped off as it clipped a neighbors lawn pole. Standing I still could not turn the vehicle. It stopped. Not able to exit the drivers door, I did the passengers. Inspecting, the left front wheel was gone. Towed to beaudrt Ford the vehicle had twice the damage as at the scene. ( pictures were taken at both places). Ask if there were any recalls, I was told no, 4 times. This is untrue. I have been forced to allow beaudry to fix my vehicle as they tell me they cannot get any Ford engineers to inspect the car. This SUV fell apart. 152,000 of the same year 4X4S were recalled.

- Atlanta, GA, USA