This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1997 Ford Expedition - the hinges on rear glass liftgate broke / fractured causing rear window glass to disconnect from the vehicles and crash to the ground and shatter. This sounds very similar to the recall already in effect for 2002 Ford Explorer NHTSA campaign #04V442000.
- Madison, WI, USA
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- Madison, WI, USA