This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Ford Expedition. The contact stated that the finish on the rear of both exterior side mirrors is peeling. He can see the printed circuit board as a result of the failure. The dealer stated that they will repair the mirrors at the contacts expense. The current and failure mileages were 80,034. Updated 09/26/07
Both door rearview mirrors had to be replaced under warranty due to backing peeling off, making mirrors useless. At this time, backing was peeling again. Consumer felt he should not have to have these mirrors replaced every 2 years.
Both exterior mirrors are not usable. These are replacements the first set failed after a year and a half. It seems that the mirrors designed for my model Expedition have a maximum two year life. Ford says no defect, come take a look at my second set of mirrors on a four year old vehicle.
Both original equipment external rear view mirrors are almost completely unusable at this point. The mirrors are not usable at night. I can't believe that Ford hasn't replaced the mirrors. This is a dangerous situation. Thank you.
- Rowayton, CT, USA
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Both exterior mirrors are becoming distorted in certain lights which reflect. Dealer contacted and no recall established. Problem still exists. Provide further information.
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- Greensboro, NC, USA