This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Ford Excursion. The contact stated when driving at 50 mph, the vehicle would sporadically stall without warning. The contact was able to restart the vehicle after several attempts. The dealer was unable to duplicate the failure. The manufacturer advised the vehicle was not under recall and would not provide any further assistance. The failure and current mileages were 100,000.
We purchased 2004 Ford Excursion with the 6.0L diesel engine new in February 2004. It has been to the dealer now 2 times for the back up sensor, approximately 5 times for the turbo, unable to count the number of times for the lack of power, the vent windows not working, 3 times for the motor on the power drivers seat, ball joints 1 time, and now other front end parts. This vehicle is primarily used to go to church and travel with the entire family on the weekends for day trips. We have had it to graham Ford several times, germain Ford several times, (both are in columbus, Ohio) and the last place we have it is donley Ford in mount vernon, Ohio. We can get a full history of all repairs on this vehicle if needed. There have been so many things gone wrong with the truck that it is difficult to keep track. The service advisor is now telling my wife to "just trade it in". we just want all of the problems fixed correctly and find the cause of the electrical failures/issues/problems instead of just fixing what breaks and not fixing the cause. We paid 50,000 bucks for this vehicle and have had nothing but problems. The start was when we wanted to go to Maine and could not take it but had to take our older conversion van.
2004 Ford Excursion V-10. Come to a stop and the tach shows normal 650-700 RPM, and within a few seconds car will accelerate to 1800-2000 RPM by itself and the car surges forward. Driver must leave plenty of space between the car and the one ahead to give him time to stop. No crash yet!!!. it does this every time you stop.
This vehicle has been serviced countless times for stalling. Each time the dealer has replaced the egr valve and other items because of failure codes. Each time the egr valve has failed. The dealer is "repairing" the vehicle and giving it back to me. Within 5 minutes after receiving the vehicle from the service department, it stalls again. The vehicle will stall at least 3 times during a 30 minute drive. It stalls on the freeway, on residential streets, starting from a dead stop, and if it is driving at a constant speed. This vehicle is not fixed and it is obvious the dealer cannot fix it! it is going in tomorrow for the 3rd time this month for the same problem. I have almost gotten in an accident from it stalling, and I have had many times where I have been in a dangerous situation from it stalling. The dealer cannot fix it, I cannot sale it to another person in this condition, and Ford won't do anything to help me. I am driving a very dangerous vehicle and have no way to fix it. What can I do" please give me a suggestion. Do I have any rights if the vehicle cannot be fix"
The contact owns a 2004 Ford Excursion. While driving approximately 25 mph, idling, or parked, the RPM's begin to increase from 2,000 to 3,000 automatically and the vehicle will occasionally stall. When driving at low speeds, the RPM's will increase from 2,000 to 5,000. The vehicle has been diagnosed by the dealer several different times, but the failure still persists. NHTSA campaign id number 05V270000 (electrical system:wiring) was referenced. The current mileage was 48,000 and failure mileage was 15,000.
- Middleburg, FL, USA
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While driving, vehicle would stall. The driver was able to restart and noticed that the vehicle would accelerated suddenly on its own without warning. The driver applied the brakes the pedal went to the floor and the vehicle continue to accelerated with speed. The driver was able to maintain control of the vehicle and drove it to the dealer for inspection. The mechanic informed the driver that the problem can not be duplicated. There was an oil leak.
A D V E R T I S E M E N T S
- Running Springs, CA, USA