This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Ford Excursion. After the vehicle had been parked for eight hours, the contact smelled something burning when it was restarted. He noticed smoke coming from the engine compartment and the vehicle burst into flames two minutes later. The fire burned through the air conditioner hose and erupted. The eruption also extinguished the fire. The contact is a mechanic and he inspected the vehicle. He was able to start the vehicle and drove to the dealer. The dealer stated that the failure was caused by a loose wire. The manufacturer stated that the VIN was not included in NHTSA campaign id number 04V327000 (electrical system:battery) for the 2003 models. The current and failure mileages were 56,880. Updated 03-04-08 the consumer believed the problem he experienced was related to the recall. Updated
- Pismo Beach , CA, USA
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- Pismo Beach , CA, USA