This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
About one year ago, my son through a small pebble at the rear side window of my Ford Excursion. The window shattered. The auto glass mechanic said he though the glass was faulty. Ford would not pay. A week ago, I shut the rear window of my truck and the glass shattered. Again, Ford refused to repair it. This time, there was no rock involved. The glass is defective. I've read on the internet that since the truck was hurting Ford's "green" rating, they decided to use the black plastic from 2-liter soda bottles to manufacture the Excursion's glass to make it more friendly to the environment.
- Allen, TX, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Allen, TX, USA