This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Ford Excursion. While driving 70 mph, the vehicle accelerated independently to approximately 75-80 mph. The contact had to apply excessive force to the brake pedal to slow down the vehicle. Also, the check engine warning indicator illuminated. The vehicle was driven to the contact's residence. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in a recall. No further assistance was offered. The approximate failure mileage was 123,000.
Tamara recall while driving or stopped the cars power does 100% shut off. No codes or warning lights. In Dec/2016 driving on a on a East on charleston blvd in nv, after pulling out of cit bank parking lot going about 45 mph the light turned red and when I went to break the pedal was hard and that's when I saw no power. By then it was too late and we were going to crash. I had no power steering or ABS and I hit the car. It caused 12000 of damage to the car in front of me. No airbags deployed. Only bumper and fog light damage to my truck thankfully. After that the problem didn't re accur until 2/2017 and left me stranded over night on the road and now last night 5/13/2017 the car was off no keys in the ignition and I saw smoke that came from where the battery sits not sure what that was but odd it was. It has no rhythmic pattern, I have replaced the battery fuses relay and fuel pump, also checked cam shaft and crank sensor. It has spark gas air and compression. It's a very large and heavy death trap when it's not working properly other wise I love my truck and it need to be fixed
Our Ford 2003 Excursion speed control/cruise control stopped working after the recall repair has been performed. There is brake fluid leaking from the master cylinder on the wiring harness. Ford states they will not repair again for no charge. My complaint is that I believe this should be taken care of at no charge to the consumer. Thank you
Driver used cruise control on tollway, got off tollway fire started 1/4 mile from exit. Ford Excursion V 10 gas engine, cruise control deactivation switch failure got hot causing engine fire. The diesel engines were recalled for the same reason. This vehicle is a limousine/qvm. NHTSA campaign # 07V078000 manufacture campaign # 05S28.
2003 Ford Excursion 7.3L diesel engine experiencing accelerator pedal failure pedal becomes unresponsive, engine returns to idle. All symptoms match "accelerator pedal failure" as described in Ford fsa#03B03 dealer service dept states its not uncommon in this vehicle but Ford will not do anything about it. Dealers quoted me a cost of over $1000 to repair. VIN#[xxx] parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Lloyd Neck, NY, USA
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Cruise control stuck; does not release with pressure on brake pedal. The cruise will only release with the cruise 'off' button on the steering wheel or if brake pedal is pushed to the floor. This is dangerous and has the potential to cause a rear-end collision. Plan to take it to dealer next week; hopefully this will be covered even though vehicle warranty has expired. I won't use cruise until then.
A D V E R T I S E M E N T S
- Tampa, FL, USA