This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Ford Excursion. While driving approximately 55 mph, the vehicle stalled without warning. The contact was able to restart the vehicle after several attempts. The vehicle was taken to an independent mechanic where it was diagnosed that there was an injector failure. The vehicle was not repaired. A local dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 200,106.
The contact owns a 2003 Ford Excursion. While driving 70 mph, the vehicle accelerated independently to approximately 75-80 mph. The contact had to apply excessive force to the brake pedal to slow down the vehicle. Also, the check engine warning indicator illuminated. The vehicle was driven to the contact's residence. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in a recall. No further assistance was offered. The approximate failure mileage was 123,000.
Faulty exhaust manifold bolts break off and cause excessive noise, exhaust enters the drivers cabin, vehicle will not pass emissions inspection and is expensive to repair. I have 4 Ford vehicles with this problem. First incident was at around 50,000 miles and 48 months after purchase. Ford refused to make repairs under any portion of the factory warranty. They claim lifetime emissions warranty doesn't cover it, nor the 100,000 powertrain warranty. I have spent over $8000 making repairs to these exhaust manifolds. Triton V-10 gas engine.
The inter lights stay on anywhere from 30 minutes to an hour after you turn truck off, the low range 4X4 will not disengage until you back up for about 1/2 mile electrical system keeps turning the truck off shows battery light then glow plug light shuts engine off and have to jump the truck then it runs for 45 minutes and jump it again
The 2003 Ford Excursion 6.0 liter diesel, first broke down while driving home from the dealer who was working on recall items. The vehicle stalled while driving less than 2 miles from the dealer (dealer now out of business). After a while the vehicle began losing power, but not stalling while driving, especially up hills. After many attempts to clean parts, egr valve etc, it was stated that the injectors were bad. All injectors replaced. Front main leaf spring broke on the vehicle, and had to be replaced - the spring was no longer available, -the repair facility stated that this vehicle has been historically undersized, and they stopped making the original spring, because too many were breaking. We then again started experiencing a loss of power while driving - at this time my kids were driving the car, and this was particularly worrisome. My repair shop sent the vehicle to a heavy truck and diesel repair shop, specializing in ambulances. After charging me $3000 to fix my problems (various pieces an part related to the engine, fuel system, etc), the vehicle seemed to operate well. While up in cleveland for thanksgiving, the vehicle lost power on the highway -. had to have it towed to a dealer, and rent a replacement during our vacation. The dealer said more of the fuel/engine issues and after charging me another $1500, I was able to drive home. Less than one month later, same stalling issues. The vehicle would simply stall, at low speed, high speed, under load, or no load - towed again to my repair person, and he sent it to a different diesel mechanic who told me that diesel is leaking into the engine, the injectors again need to be replaced, that it has never been fixed properly, and that this engine is notorious for having very significant problem. I am out of a vehicle, down to one for the family, and unable to afford getting it fixed - again.
A D V E R T I S E M E N T S
- Millington, TN, USA