This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Ford Excursion XLT. The contact stated while idling, the alternator failed and destroyed the gauge cluster. As a consequence no information is visible on the display of the instrument control panel. The dealer was contacted, and a technician concluded that the instrument cluster needed to be replaced at an expense of $500. No repairs have been made. The failure mileage was 90,000. The current mileage was unknown.
The contact owns a 2003 Ford Excursion. While the vehicle was being serviced for an oil change, the dealer stated that the alternator wiring harness needed to be replaced. The alternator was overloaded from the battery being plugged up to the travel trailer. The icp sensor was replaced. The cost for parts and labor was $1,062.25. The contact stated that the vehicle did not feel right when driving uphill occasionally. The current mileage was 83,501 and failure mileage was 83,474. Updated 04/02/08.
All guages went full tilt, ABS light came on, loss of power to electrical systems, vehicle was towed twice for same problem. Once vehicle turned off would not start just clicking. Dealer replaced battery twice.
- Riverdale, NJ, USA
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- Bakersfield, CA, USA