This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Ford Excursion. The contact stated that the vehicle lost its power steering and the brakes failed. The failures have occurred twice. While driving at an unknown speed on the highway, the master cylinder and the hydro boost failed while the brakes were being applied. This forced the master cylinder into the engine compartment. The dealer and manufacturer have not yet been notified. The contact is an afc certified technician and replaced the components himself. The current mileage was 64,000 and failure mileage was 60,000.
- Forsyth, MO, USA
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- Forsyth, MO, USA