This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Was driving on highway and vehicle all of a sudden lost power kept pressing the gas pedal and it wouldn't go as felt like you wanted to turn off it would stall we have checked everything in the truck engine everything and everything seems good transmission does not have any metal shavings I did notice that for some reason the electrical panel have melted it was all completely melted and they believe that the transmission is also melted and stuck together I'm not sure because we still haven't I mean transmission has no signs that something wrong with it I think this is very thing I think this is very dangerous for a vehicle to just stop in the middle of the freeway and imagine if they would have been traffic thank god that there wasn't that nobody was right behind me cuz the truck just stopped and it was not going
The contact owns a 2002 Ford Excursion. In an attempt to drive the vehicle, the contact smelled burning wire. The vehicle was taken to a dealer and they discovered a melted fuse box. The fuse box was replaced, but the dealer could not explain the cause of the failure. The current mileage was 92,232 and failure mileage was 92,230.
The cps (crankshaft position sensor) failed with no warning at all. This is one of those things that is not a moving part, and should have lasted hundreds of thousands of miles. I understand there have been a lot of complaints about it. Sign me on to that bandwagon.
In June of 2003, a 2002 Ford Excursion limo suffered a fire loss under the hood. The vehicle was parked without the engine running or power switches on. It had not been used for several hours. While an employee was in the passenger area cleaning the limo, he noticed the vehicle was on fire underneath the hood. The fire originated on the left side of the engine compartment. Damage to wiring and other combustibles was extensive. No cause of the fire was determined. After hearing of the cruise control deactivation switch recall, I believe the casuse of this fire could have been the switch malfunction. I know the excusions have not been included in the recall, however, since they have the same switch and operating characteristics, it is possible that the cause was a switch failure. I have also heard of another Excursion in our area having a fire loss with similiar conditions.
Ford Excursion 2002, blew out spark plug through piston cap, .. after $5000 in fixes, I went to pick it up, and it blew up again on the way home from the dealership. I lost power on the freeway going 65 miles per hour, and almost crashed. Ford was not at all helpful, and even though I am a very good customer, could care less about me, the danger of the V10 engine blow ups, or about their customers lives.... is their any way you guys could make them do the right thing "?? isn't there any law or organization that can help us ??" (per 10/24/2005 phone call with consumer: No crash, no injuries, no fire, no property damage other than engine damage - C. rose)
- Frazier Park, CA, USA
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The vehicle experienced electrical and suspension problems. The suspension problem caused the tires to wear prematurely. Please provide any additional information.
The vehicle has a front suspension problem which causes the vehicle to vibrate, the vehicle has been to the dealer 3 times but the problem still exist, both driver side doors are misaligned with respect to the fender trim, the differential was originally misaligned with respect to the rear fender trims, now the differential is properly aligned and the consumer questioned the technicians who stated that they did nothing to correct the misalignment, the consumer feels this is a definite safety problem if the differential goes in and out of alignment on is own, the A/C was not cooling and needed to be recharged, the consumer can hear static in radio when turning on the rear tv switch, A/C and turn signal, steering gear and hydro boost line replaced, tire out of balanced causing vibration at 75-70 mph, steering out of adjustment (off center), calipers replaced, transmission experiencing a delay when shifting, both wiper blades off center, drain plug leaking oil, weather stripping on right rear door failed, headliner is coming loose on the left side, windshield washers inoperative, fuel gauge read incorrectly, faulty accelerator pedal caused the vehicle to stall when coming to a stop. Nlm
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- Canoga Park, CA, USA