This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Interior lights will not go out. This started happening out of nowhere one day. It is a serious safety issue for night driving. I was told it needs an instrument cluster panel and door latch with estimated cost of over $700. Ford said it's not under warranty. This vehicle was purchased new. I suspect this is a defect in many Excursion. I have been driving 38 years and have never experienced or heard of a problem of this nature. This is not a wear and tear issue. I believe it is a defective part. Also, power seat on drivers side has now stopped working.
- Cumberland, MD, USA
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- Cumberland, MD, USA