This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Ford Excursion. While driving at an unknown speed, the exterior lights failed without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and stated that the VIN was not included in NHTSA campaign number: 11V352000 (exterior lighting). The failure mileage was 198,000.
- Smyrna, TN, USA
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- Smyrna, TN, USA