This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Excursion was bought 7-01 approximately 3months after purchase head lamp switch broke off. Took truck into dealer and was told this was not covered under warranty and would be $190 to fix. Upon research found that the 2000 model Excursion had a recall for this same problem [NHTSA recall no. 01V075/Ford recall no. 01S09] the part no. For the 2000 and 2001 has been replaced. It would be logical to me if the part number for the 2000 Excursion and the 2001 Excursion are the same then they both should be recalled. In addition the passenger front and side door do not lock when internal button is depressed. The interior lights do not shut off if the back hatch is opened and moisture is present. Drivers seat is stuck does not go forward or back, motor works seat will not move.
I have a 2001 Excursion and the driver's side seat belt pops free by it's self several times during a couple of hours of driving. Dealer said it wasn't covered. I also had the windows & door locks stop working back in 2006. It needed a new GEM module and some fuse panel work (due to a leak in the windshield seal from the factory). I finally saved up enough money to get everything fixed-- roughly $1100. The rep. From the window company said he has seen several like this himself.
- Thurmont, MD, USA
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- Elyria, OH, USA