This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I own a 2000 Ford Excursion and have had problems with the rotors warping since new. The dealers have said I was the only one with this problem but after seeing this web site I see that is not true. Also I had the bearings go out in the right front wheel almost leading to the tire falling off if my wife had not noticed it in time. The rotors have been replaced twice have been turned at least every 15,000 miles since new I have around 80,000 miles now. The dealer did the brakes three times until the warrnty ran out at 36,000 miles I have had them fixed myself since then. This truck is said to be heavy duty and I only tow a camper with it twice a year 60 mile round trip I feel like I should not be having this kind of problem. The severe shaking that is caused by this makes if difficult to drive for my wife since she is the primary driver of the car. I cannot wait till my lease runs out so I can get rid of this car. The dealers will not help me at all. Thank for and help you might can give william andrews
While driving and when making a right or a left hand turn consumer has noticed a very loud knocking noise when turning. Consumer has contacted dealer. Sway bar repaired. Mounts, bushings, bolts and springs were missing. Steering was lost twice. The dealer had tried to repair but the problem still continued.
- Reisterstown, MD, USA
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- Creedmoor, NC, USA