This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
: the contact stated the suspension: Front control arm: Upper ball joints and the suspension: Front control arm: Lower ball joints had prematurely worn out. The old parts were not manufactured with grease fittings as were the replacement parts. The upper and lower ball joints were replaced by an independent mechanic. The manufacturer was notified.
Ball joint failure on 2000 Ford Excursion. The vehicle has 67000 miles with no towing or severe use. Ford has no grease joints available. I detected due to vibration at highway speeds.
- Lockport, IL, USA
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- West Union, OH, USA