This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When I'm driving ar a slow pace, going around corners or backing up slowly to park... the steering is very hard to turn. I've had the power steering pump and gear box replaced and now a year later it's doing the same thing.
It's happened be for but never so scary. We were coming down one of the mountains on highway 299. We were, doing the speed limit of 55. And as we applied the brake it started pulling to the right. Like it was gonna go off the road. It also was vibrating so bad it felt like it was going to fall apart. We pulled over checked for loose bolts. Tire imperfections but nothing.
The contact owns a 2000 Ford Excursion. The contact stated that while in reverse, the contact heard a snap noise from the steering system and immediately, the steering wheel seized. The contact observed the vehicle and discovered that the steering shaft was fractured in half from the steering linkage. The contact did not take the vehicle to the dealer for inspection or repairs. The failure mileage was 125,000.
: the contact stated the steering locked up when the brakes were applied, while driving 30 mph. When the pressure was released from the brake pedal, the ability to steer resumed. There were no warning signs prior to the failure. There was no accident or injury therefore no police report was filed.
- Landover, MD, USA
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When applying brakes at any speed there is pulsation forward/backward motion. Also, vehicle is too heavy for the brakes. Dealer now recommends new front rotors, rotors are warped. The vehicle pulls to the right and the left. Consumer complains of stiff steering and the rear door doesn't open, nor does the passenger side rear door. It is hard to open from the inside.
While in motion, vehicles car shaft broke and insured lost control of vehicle and hit a tree then collided with another vehicle in a dealers parking lot, claim 13-7322-304.
Intermittently when applying brakes, steering wheel would lock up. Dealer has inspected vehicle and changed rack and pinion. However, problem was not corrected. Dealer put the old parts back on vehicle.
While driving at any speed consumer noticed vibration in front end. Vibration can was felt in steering wheel. Consumer has contacted dealer, dealer was unable to determine cause of problem. Consumer also states when he turns the vehicle, steering does not respond, consumer was advised by dealership that this is a normal characteristic of vehicle, consumer states swaybar was on upside down, mounts were missing or either loose, as well as springs were backwards, consumer states dealership is shipping vehicle to another state to have it fixed, consumer states he also had tires replaced, consumer is also experiencing braking difficulty.
A D V E R T I S E M E N T S
- Glenwood, IL, USA