This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2000 Ford Excursion, cruise control recall performed in Dec, 2006. On 11 Jan,2007 smoke coming from engine compartment. Unplugged brake switch at master cylinder, connector was plastic and had brake fluid dripping from it. Pulled 20 amp fuse from fuse panel, smoke stopped. The main concern is that Ford performed recall(installed fuse jumper) but did not replace switch, when brake fluid leaked through switch, fusible link modification failed to protect electrical system. I am concerned that others that have had this recall performed are still in danger. This is not my vehicle, it is my cousins. He is not sure if he will file a complaint or not so I thought I needed to. I am a witness to the whole incident and can provide more info and pictures if needed.
My 2000 Ford Excursion caught fire in my driveway last night and burned. The entire engine compartment was in full flames when my daughter heard the alarm going off. The fire department says the fire started under the hood on the driver's side. It burned the entire front half of the vehicle before we got it put out. I don't know what started the fire but it was about 45 minutes after we had come home from having dinner at a local restaurant here in boerne. There was no previous "warning" that would have pointed to any potential fire. Again, the fire department suspects the fire started on the driver's side underneath the hood based upon burn patterns. I have heard this is the same vicinity that other Ford fires that have something to do with the cruise control have started.
Electrical harness (which includes the cruise control, horn, etc) caught fire and burned.we were able to replace the burned out parts. I went back recently to the local Ford dealer to ask if it was related to the recall and they said that Excursion were not part of the recall and it was just coincidence. I am now concerned that it will catch fire again.
The past six weeks my service engine soon light came on. After checking engine fluids and changing fuel filter the light would go out. I have also noticed my headlights going dim quite frequently. After third occurence, I took my vehicle to independent service shop. After checking for two days, they determined that the main wiring harness has again been melted through. This was reported to you on 2-17-2004 when the first fire was discovered. Confirmation number is 10081075. You can contact this service shop. They have replaced this part on many Ford. They had one vehicle which became fully engulfed in flames while driving down the road. Does someone have to die before Ford is required to recall this. The wiring harness is placed where engine fluids frequently drip on wiring harness and causes it to melt and eventually starting on fire. I have another Ford with same engine. I would like this fixed before it costs me another $2500 for that vehicle. The repair shop is valley diesel injection located in neenah, wi. Please call them with questions. Ford dealers will not truthfully state they have a problem. If there is not a problem why are the wiring harnesses not available. Last time it was a national back order.
Vehicle fire. 2000 Ford Excursion. In the same wire/switch as the recalled vehicles. I parked in a mall parking lot, and prepared to wait a few minutes until the store opened. I saw puffs of smoke from under the driver's side of the hood. I got out and cautiously lifted the hood. The wiring nearest the driver's side burst into flames. I closed the hood to limit airflow and a bystander called 911. The fire truck came and put out the fire. Arrangements were made to tow the car to a Ford dealership nearby. The repair shop replaced the wiring and said that it was not covered under the recall because it did not have a constant current through it. I have the burned parts.
- Sugar Land, TX, USA
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While driving my check engine light came on. After checking engine fluids and verifying everything was okay. The engine started losing power. We called the local dealer and they weren't able to get it in to check, so we trailered it to a neenah repair shop. After checking various things he indicated there was a fire in the wiring harness of this vehicle. I have retained the parts which the Ford dealer wanted to have. This was my third Ford vehicle which started on fire. I've had an ltd that was totaled while parked in my driveway. A Ford conversion van which the auxiliary power started the interior on fire while I was driving it and this Ford Excursion. I also have a 2002 F350 which has had every problem that my Excursion has had. Both these vehicles have the same motor. Both vehicles are on the third alternator. There is a problem in the electrical system of these Ford vehicles. The repair costs for the Excursion have exceeded $2500.
Wis. Dept of consumer protection forwarded my complaint file # 435376. Since I filed this complaint against Ford and L& S truck my vehicle had another problem. I took it to an independent service center. He stated that the plug from the high pressure oil pump mysteriously came loose. This happened less that two weeks after L& S truck serviced my truck after my complaint. All the oil came out of the truck and into the engine compartment. This time I have not had a fire. I do have the wiring harness which burned from the previous time.
The wiring harness on the steering column causes the truck to stall when driver used the "tilt" option. The dealership replaced the wiring harness and told the owner not to no longer use the "tilt" option on steering column. Nlm
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- Rockwall, TX, USA