This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2000 Ford Excursion Triton V-10 engine, spark plug blown out of cylinder resulting in destroyed ignition coil and spark plug. Raw fuel vapor exposed to spark. Spark plugs were original with only 73,000 miles on car. Extreme potential for fire hazard created by this issue.
Driving approx. 40 mph, heard a pop and suddenly vehicle lost all but minimal power. Pulled over, opened hood and noticed a spark plug dangling outside the cylinder head. Took to local Ford, said "oh, yes it happens all the time....but its not a recall." Vehicle has 82K miles, off warranty, last spark plug change 9K miles ago. They wanted 5K to fix it. Went to another Ford service, same story, same price. Called local mechanic friend, "oh yeah happens all the time with that vehicle. All you have to do is carefully tap a slightly larger hole and insert appropriate spark plug...$400." If everyone who repairs these vehicles is aware of what must be a production defect, why are there not more reports and a recall" how can I best identify others similarly affected and make Ford, NHTSA or other appropriate agencies aware of the problem"
The #3 spark plug blew out under normal conditions after only 58000 miles. This was the oem spark plug. It damaged the head, the coil and, of course, the spark plug. A new head will be needed. The dealer, rancho Ford in temecula, ca, says this happens all the time. Not yet corrected.
Consumer heard about a recall regarding stalling due to a faulty ignition system, consumer states that her vehicle has stalled while in traffic and at traffic lights repeatedly and is requesting specific information regarding the recall.
Consumer heard about a recall regarding stalling due to a faulty ignition system, consumer states that her vehicle has stalled while in traffic and at traffic lights repeatedly and is requesting specific information regarding the recall.
- Mass Pint, MS, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Webster, TX, USA