This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
No warning light when oil pump failed. This non-action led to my entire engine needing to be repaired. Mileage was at apx. 45,000. Warranty ran out, must pay on my own. I feel that Ford should have some responsibility with this since my warning light did not inform me of the problem.
2002 Ford escape stalled while going down-hill at 35-40 mph. Engine stopped. Lost power steering and brakes. Engine restarted immediately after placing in "neutral" position. Fuel tank was about 1/4 full. This is the third such event with this vehicle. The last such failure was on the same road and at exactly the same location!! given the similarity of problems with this vehicle and the numerous other reports, I suspect there must be a problem with the computer control system or software.
Shaking in steering wheel. Most noticable during acceleration and deceleration. Was mentioned to salesperson at time of test drive. He stated he would have the tires balanced and an alignment done. At no time prior to purchase did anyone state it was a built in defect. When we met the service people they were told the type of vehicle being purchased and the fact we would be bringing it in for the shaking. This was intentionally dishonest. We attempted to trade in on another vehicle and the same dealership offered us $7500. This is after 3 months and 3 thousand miles for a defect they knew about. The tsb did not correct the problem.
The steering wheel/column shakes and vibrates. This happens usually when the vehicle is idling. This happens every time I drive it. I have been told that it is normal, it is because the vehicle has rubber motor mounts, there is nothing wrong with it. I have had it back to the dealership 5 times and nothing has been fixed. I feel that I was mislead at the time of purchase. When I mentioned the shaking steering wheel to the salesman, he didn't say it is a characteristic of car, he said we will fix it. I would not have bought the car for $17720 if I had known that it would do that all the time. I would have taken that money and bought a better car or kept the one I traded in.
- Charlotte, NC, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Mentor, OH, USA