This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving the steering bolt became loose which caused the steering wheel to jump around. This made it difficult for the consumer to steer the vehicle. When at a stop light or at idle, the vehicle would vibrate badly and the consumer had to place the vehicle in neutral. When the windows were half way down, they would rattle terribly. The consumer was concerned they may shatter. The headlights bounced around at night, on the vehicle in front of the consumer and had been confronted about the distraction. Ford said it was normal. The vehicle had been in for the vibration since purchase. The motor mounts in the vehicle were changed for a second time.
While driving 40 mph steering failed, vehicle hit guardrail. Consumer is awaiting for Ford inspector to inspect vehicle, however no response from home office as of yet, consumer states possible problem with rack and pinion, one person was injured in the accident.
- Mount Vernon, NY, USA
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- Phoenix, AZ, USA