This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Ford Escort. The contact stated that in 2006 the rack and pinion was replaced. The contact stated that she is responsible for paying the repair cost. The failure mileage was 60,000. Updated 02/02/10 updated 02/05/10.
While driving 40 mph steering failed, vehicle hit guardrail. Consumer is awaiting for Ford inspector to inspect vehicle, however no response from home office as of yet, consumer states possible problem with rack and pinion, one person was injured in the accident.
- Mount Vernon, NY, USA
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- Covington, KY, USA