This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1999 Ford Escort. While driving between 30-35 mph, the vehicle was involved in a crash on the front passenger side. The frontal seat belt webbings did not lock (NHTSA campaign id number 04E048000) and the front air bags failed to deploy. The contact suffered severe strain, sprain, and bruises to her chest and neck. The vehicle was destroyed and a police report was filed. The current and failure mileages were 104,308. Updated 09/12/07
: the contact stated that the front driver air bag did not deploy in a head-on collission that occurred while driving 42 mph. There was pre-impact braking, the seat belt was worn and the airbag warning light was not illuminated prior to the crash. There were no injuries to the driver. The service dealer have not yet determined the damages on the vehicle.
: the contact stated while driving 20mph, the steering wheel locked, the vehicle crashed and the air bags deployed but did not inflate. The vehicle proceeded to crash into 2 parked cars. Injuries were sustained to the driver and passenger's hands, back and feet. Both occupants were wearing seat belts. The police responded and provided a written report. The insurance company inspected and deemed the vehicle totaled. There was additional property damage to the parked vehicles.
My then 20 year old daughter was driving our 1999 Escort ZX2. She stoped at a stop sign, and as she began to accell. The air bags deployed for no reason. She was shaken up, and burned on her face and arms. I reported this to Ford Motor Company, they told me because the vehicle was out of warranty, they would not be responsible and would not even inestigate the concern. They advised me to contact my insurance co. I contacted farmers ins. They said that since there was no accident it was not covered. However they agreed to pay for a portion of the investigation. A report was made by an independant co. They recommended taht the air bag module be removed and sent to a qualified engineer for evaluation. North point Ford in N.L.R. ar. Removed the part, and farmers sent it to be evaluated. In the mean time my vehicle is damaged and no one will help. I have not heard anything more from farmers, as of 1-31-05. I know that Ford has recalled other year model Escorts for the same possible concern, but they refuse to help me or even investigate. I had esp to 100,000 miles, I carry full coverage insurance, and this kind of damage and injury is not covered, this does not seem right to me. Is there anything more I can do. Please advise.
- Ward, AR, USA
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The vehicle was involved in a frontal collision while driving at 45 mph. Upon impact, none of the frontal air bags deployed. Driver sustained back and neck injuries, and is currently in therapy.
While driving smoke started to come out from the front passenger side air bag compartment. Consumer pulled over, and had the vehicle towed. Dealership was notified, but did not resolve the problem.
While traveling about 55mph on highway another vehicle veered in front of consumer's vehicle, and it went into a construction barrier. Upon impact, dual airbags didn't deploy.
The vehicle was involved in an accident and both the driver and passenger air bags failed to deploy, causing the driver and another consumer to sustain injuries.
The vehicle was involved in an accident and both the driver and passenger air bags failed to deploy, causing the driver and another consumer to sustain injuries.
While driving, consumer hit pile of sand and loss control of the vehicle and then it a tree, the airbag light illuminated, however the airbags failed to deploy.
The Escort airbags did not deploy when vehicle hit another car head on. (Escort front hit side of flat bed trailer) significant damage to front end of car and no damage to trailer.
Weather was 74 degrees, I T-boned vehicle in the wrong @ 25mph. Neither airbag deployed on impact, seatbelt unfastened causing me to hit windshield and get leg caught under steering column. Possible permanent injuries.
A D V E R T I S E M E N T S
- Sullivan, MO, USA