This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On two occasions, as I was waiting at a red light, foot on brake, my vehicle tried to accelerate on its own Accord. In one of these instances I hit the rear of the vehicle in front of me. There was no damage to either vehicle.
When pressing gas accelerator pedal, car does not move. Car hesitates when starting from a stop. Occasionally (about 1 of 2 times) the car will shut down and check engine lights and other service lights appear. The transmission was replaced once already on 11/29/00. Transmission further complained about on 1/15/01 and 8/9/01 - told there was no problem. The car has been towed by aaa twice in past two weeks. 5 mechanics cannot diagnosis the problem. Also, when car is idling, in gear, the whole car shakes.
Our ZX2 has been nothing but trouble! on 9-10-02 (29,183 miles) $342.30 worth of work was done on the brake system: Friction reline, disc pads, brake shoes, rotors, drums, disc hardware (which was broken), shim kit, return springs (weak), bleed & adjust, and bearing pack. On 6-19-03 (37,829 miles) we had to have the complete transmission replaced. The cost for this was $1560.07, but since our warranty had just expired our local mechanic had firend at a Ford dealer who gave us the 'good faith' policy and we only paid half. Gee...what a bargain for a 4 year old car. 2 months later, our A/C went out. W delayed repair due to $. on 2-10-04 (44,000 miles) the housing and water pump broke. This is a huge metal piece which the mechanic said he'd had never seen break. It snapped like plastic. The cost of this was $509.47. On 2-24-04 (44,428 miles) we had to have the battery and cabels replaced which cost $117.58. On 3-22-04 we repaired the A/C (45,524 miles). The technician found constant control relay module faulty. This cost $375.76. On 4-25-04 (@ 45,700 miles) another huge metal piece broke! it was the serp. Tension housing and belt. The mechanic again said he has never seen that problem, special ordered the part from a Ford dealer who was also shocked. This cost us $195.96. So far, we have sunk $2321.11 into this car. The worst part is that we still owe on it. May of '04 we went to lou grubb Ford and were told that they were not responsible because our oil changes were not done at a Ford dealer! Ford field engineer denied seeing us. The Ford C.S. woman said, "well, I guess it's time to trade in the car. People trade in bad cars all the time". I have issues knowing that some poor soul will own this money trap. We have written 3 letters to the Ford headquarters in dearborn, mi, but have had no response. It shakes & idles like it could die at any time! I would love to see a class action suit. I will never buy a Ford again if this is their idea of 'built Ford tough'.
Vehicle lunged forward while in neutral, causing a front end collision with garage wall. Dealer has been contacted, and informed consumer that oil pan was dented. Also, vehicle will not shift into reverse.
Accelerator causes car to surge forward or backward at a high rate of speed, depending on gear. Happens 9 times out of 10. Have lost control of vehicle three times on ice this winter, and had repeated close cals, especially when reversing. Took car to Ford dealer where bought, and told it is model defect and not fixable. Note one similar in your records, see: ODI id:854752.
- Jamestown, ND, USA
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The vehicle will not properly engage into reverse. When it does engage it accelerates suddenly. Dealer has inspeced and repaired the vehicle several times.
A D V E R T I S E M E N T S
- Phila, PA, USA