This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Hello, my complaint concerns the rear coil springs of '98 ish Escorts. In my case, the first spring failed at about 80,000 kms and the second was confirmed just today while having a tire replaced due to a puncture. Three garages have made unsolicited comments concerning the awful coils delivered with the car wondering if they (the rear coils) had failed yet. Initially I was skeptical of the mechanics motives; now I just fume when I hear these comments. If this is such a problem, why isn't Ford making arrangements to redress this problem? now I'm wondering whether that busted coil was responsible for yesterday's punctured tire - the garage thought this was certainly not out of the question.
I have had this problem since I purchased the vehicle, as you are driving the back of the seat will drop down. I had taken it in to the service center and made comment of this to which I was told I have never heard anything like it before. What I have found out over the years and miles, is that the seatbelt strap at the lap can catch on the release lever of the seat and any shifting in position will pull on the lever and release the seat back. This is just a warning to others as it can cause a fatal accident as it catches the unsuspecting driver off guard when the back of your seat falls. I have had this happen over a dozen times since owning the vehicle.
Sensor light comes on and off intermittently. Consumer took vehicle to dealership, and mechanic fixed vehicle. Dealership mechanic replaced wiring in front of vehicle, and problem came back three months ago.dealer told her to ride with sensor light on. Service engine soon light on steady due to powertrain control module (PCM) failure.
- Racho Cucamonga, CA, USA
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Customer is not happy with the interior system : map light, both driver and passanger side mirror in visor and rear door hatch light are all missing in this model year.
While traveling on a straight portion of highway, driver heard a click sound from under the vehicle. Vehicle swerved to right, driver lost control and crashed.
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- Kanata, UN, USA