This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Fax fwd fm fmcsa fm eloise J. quinn (ct) seeking assistance in getting Ford to reimburse her for the repair of the ignition module on her 1998 Ford Escort. The vehicle stopped in the middle of traffic, the consumer was forced to replace the ignition module. Ford refuse to reimburse consumer.
Engine vibrates, and has a high idle. Engine runs rough and shakes. Engine surges and hesitates. Car stalls. I have had the vehicle in for this same repair several times since the purchase of it. The mechanics have replaced spark plugs, fuel guage, fuel filter, valve idle air control, vapor management, motor mounts. The dearlership in hillsborough replaced a cable something (the service manger quit and a ticket was not found for this repair.) the vehicle continues to have same problem without being totally fixed. The last time I brought the car in for stalling, the repair was done, but the next morning the car continued to stall. As of this date, I am taking the car in for the same problem again. Please note: In reviewing the information after submittting I noticed that in # of failures passenger air bag deployed 8 times with the date of 7/24/98. This is incorrect, car was not in an accident and air bags were not used.
Vehicle started, engine rattled upon acceleration at all speeds at 2300 miles. After numerous failed repair attempts by dealer, I sent complaint to Ford dsb board.working throgh arbitration vehicle looked at by engineer.they replaced PCM.problem got worse, along with new problems, lack of power, hard start, transmission hesitaing.then they replaced fuel pump, didnt help, then ignition switch, didnt help, then mass air flow sensor and air filter, didnt help.finally vehicle started stalling while driving, during acc. Towed back to shop, Ford had it six weeks this time replaced PCM two more times.I have vehicle back, still problem with transmission hesitating.vehicle in shop eight times for same or related problems and totalling almost three months in shop. Still in arbitration, consdering closing case and taking to dsb. Personally.
While driving the car just lost power, the engine went to idle and would not respond to throttle. When driver turned off the key it worked fine. About one month later, when starting the vehicle the engine would not accelerate when pushing on the accelerator pedal. The vehicle just idled. Consumer experienced a similar problem last week. The vehcle was taken to dealership, and the computer module was reprogrammed.
When in a parking lot vehicle hesitated when the accelerator was pressed. Also, at a stop sign the vehicle hesitated when the accelerator was pressed. The vehicle is very hard to start on cold mornings dueto electronic control module failure.
A D V E R T I S E M E N T S
- Stamford, CT, USA