This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My mom bought the car, certified used, with only 16,000 miles on it. As it neared 37,000 miles it needed a new transmission. I had to pay for it. After that the transmission had to be replaced 2 more times before it reached 70,000 miles.
Consumer complained about transmission axle slippage and defective brake problems. Vehicle vibrated when accelerating. Consumer had the vehicle inspected by a private mechanic.
I have a 1997 Ford Escort. At approximately. 37,000 miles the transmission required service. Took car to board Ford in whittier, ca. Two days after service the transmission failed. Board Ford allowed an esp for power train and replaced transmission. At time of replacement, board Ford indicated the new power train was warranted for 75,000 miles. At approximately 45,000 miles on the new power train, it literally exploded from the inside out (completely cracked the core). Called board Ford and Ford motor and was told that because the car has 80,000 miles on it, the power train wasn't warranted even though the power train only has $45,000 miles on it.
I do not drive my Escort "wild" I try to take care of my car. I have contacted the company to get it repaired; they only cover part's. I am fighting the warranty company that cancelled me; that paid for this at the time.no safety defect listed.
- Howell, MI, USA
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Vehicle can be put into gears without applying brakes, also, at times gears will not release from park position, cause unknown. Dealer cannot identify the problem.
How can a dealership not acknowledge the motor/transmission are both foreign items. If I wanted to purchase a foreign car I would have. And for both motor replacement cost $2600 and transmission $2800 to go out the same time. Isn't there some law that states a dealership/mfg must acknowledge the type of equipment (parts) being used in a automobile??
Engine check light will come on when operating vehicle for a long period of time or climbing a hill. The transmission failed twice and was replaced by the dealer. But the transmission's erratic shift uphill and check the engine soon light continued.
Everytime when in park consumer is not able to disengage the shift lever gear. In the owner's manual it tells consumer which screwdriver to use in order to release overdrive.
Consumer was getting ready to make a left hand turn and parts of the transmission started to fall off. Consumer could hear the parts falling off, and car stopped. Vehicle had to be towed. Mechanic told consumer that it was parts of the transmission that fell off.
Car was towed to local station as dealer could not find the problem. We understand that we purchase one of the last selector shaft assembly shifters available. Total cost: $349.
While driving vehicle died and had a fire in the engine compartment without prior warning. Dealer cannot determine the cause. Another times, the transmission fell out without warning. After repairs, the vehicle started making noises and was slow to take off. Vehicle was traded in..et.
A D V E R T I S E M E N T S
- Philadelphia, PA, USA