This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Ford Escort. While driving approximately 60 mph, the vehicle began to shake vigorously and stalled. The vehicle was towed to an independent mechanic for diagnostic. The mechanic stated that the engine would have to be replaced. The vehicle was repaired but the failure recurred twice. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 70,000.
Engine light continually comes on, even after numerous times of taking it to the auto shop to be hooked to the computer to see what is wrong and after having it fixed over and over again.
Upon turning the vehicle on it stalled. Tried starting it again and it blew up, burning completely to the back seat of the vehicle. There were no warnings or indications.
I have a 1997 Ford Escort that is at drbn total automotive, 23420 van born rd.,dbn hts, mi 48125 for a preventative maintenance issue. Rear main seal leak (very minor at this point, a little spot on trans) was found by belle tire (drbn, mi). Drbn total replaced front pump seal & rear main seal for $486.85 on 6/5/04. I returned 6/14/04 (still leaking, but now on the ground). They kept for 9 days, changed the seal & put a cover on the crank. When I picked up, I got 5 minutes away & the transmission fluid was pouring out of my car & smoking. I had car towed in 6/24/04 & it is still there. They are now putting a seal saver on the main seal. The manager of the store advised me that they did not know what else to do & they talked to the dealer of the car. The dealer claims they have never had this problem with an Escort before. Drbn total says they will give me my money back if they can't fix it. I disagree with that because I came in there with money & a car that was running with a problem that should have been taken care of without keeping my car for 3 going on 4 weeks (off and on) & destroying my transmission. I am handicapped & work & I was recommended this store by a usma automotive member & I pride myself in keeping up my maintenance on my car. Now I'm stuck, please help!
A D V E R T I S E M E N T S
- Cleveland, OH, USA