This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The automatic seat belt in my 1996 Ford Escort failed to move several times upon opening the door. On one occasion when it failed to release I went to get up under it when it moved forward dragging me with it and injuring my neck.
The front automatic seat belts failed to retract fully, and the rear seat belts failed to retract at all. This made it impossible to restraint the occupants or a child safety seat.
- Nashua, NH, USA
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Consumer complained of a seat belt problem. Vehicle was equipped with automatic retractable seat belts, and the technician had to disconnect the motor of the retractable seat belts because it was getting too hot.
My son owns a 1996 Ford Escort which has a motorized shoulder harness assembly. The shoulder harness jammed and he could no longer use that part, although the seat belt worked. I took it to the local Ford dealership. They said parts & labor to replace the track & motor were over $500! this is probably half of what the car is worth. He was then stopped for a seat belt violation and told by the Wisconsin state trooper it had to be fixed. After several calls to salvage yards I was fortunate enough to find a used one at at reasonable price. However I was surprised to find out this is a very common problem, and most of the salvage yards didn't have them because of the demand. I don't think such an important safety item should cost so much to replace, especially when they are apparently a poor design and commonly need fixing.
On 7/17/2003 the driver side rear seat belt was pulled out for use and would not retract. The vehicle was taken to the dealer, who repaired the retractor. Currently, passenger side rear seat belt has done the same thing.
Speedometer jumps erratically at speeds above 50 mph. Not covered under extended warranty although brochure leads you to believe so. Dealership knew it was the speedometer itself and not a dry cable because of history of same problems. 2nd problem; at appox 80,000 miles the drivers side rear seat belt would not retract. I recognize that things do break, but when the passenger side rear seat belt wouldn't retract just a few months later, I came to the conclusion that there is a design defect.
Both rear shoulder belts will not retract; leaving occupants without any restraint. Dealer notified and informed that vehicle was out of its warranty, and any repairs would be at consumer cost. Please feel free to provide any further details.
Both rear seat shoulder belts will not retact in retractors; dealer notified and informed that vehicle was not covered under a recall. Any repairs would be at consumer's cost.
Rear seat belts on driver side failed to retract to original position. Had placed child seat in seat belt that kept coming loose. It needed a locking for child seat to tighten & shorten the belt.
A D V E R T I S E M E N T S
- Schenectady, NY, USA