This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I could not put an accurate date or mileage because I took my car in for the 100,000 mile check up. At that time the dealer (varsity Ford) told me the springs were broken. However, I had no indication they were broken (the car stops bouncing at less than 2.5 bounces). I have now taken it to a local shop, illi's auto in ann arbor, mi, and he confirmed that they are fractured. Since I have never had an accident, it makes no sense. The repair bill is $963. I have spoken with several friends who had to have the rear springs (mounts and struts) replaced for the same reason. Furthermore, the repair place my friend took his Escort to said that replacing the rear springs has become a "standard repair". this should not be. My office-mates 1995 Ford Contour had front springs that broke. They did a recall on those. Your help is appreciated.
Common failure problem of 1995 to 2000 Ford exscorts -- rear spring breakage resulting in possible puncture of rear tire by spring. Replacement springs do not break -- only the original equipment is a problem accourding to two different repair shops.
A D V E R T I S E M E N T S
- Ann Arbor, MI, USA