This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The passenger's seat belt system malfunctioned, causing the shoulder belt to be in a "L" shaped position, resulting in the seatbelt being inoperative. The rear right side seatbelt will not buckle in, causing seatbelt to be inoperative. The left rear seatbelt is too loose and the seatbelt will not retract properly, it will not protect the occupant in event of an accident.
Some time in mid September 1998 the tracking on the driver side automatic seatbelt broke. About 4 weeks later the motor for the seatbelt went. Then about 3 weeks ago the passenger side seatbelt started jamming in it's tracks. I have contacted my service rep, and he said he would talk to the district manager. When I contacted him again, I was told they wouldn't help me. I have also contacted Ford Motor Corp on to seperate occations. I'm told the cost to replace my seatbelts (both driver and passenger sides) will be $760, and that it is my responsbility. I stated that this was a basic saftey feature and that I shouldn't have to pay to get it fixed. I was told by all those that I contacted, that since my warranty was up they wouldn't pay for the replacement.
The left rear seat belt is hanging out of the retractor, and will not retract back into the mechanism. This is the second time this has happened. In September of 96, the seat belt was replaced under warranty. The seat belt has not been replaced at this time.
The shoulder part of the seat belt on the driver's is in the open position on the retractor. Vehicle taken to dealer on Jan 19, 1998. The dealer is aware of the situation and stated to customer that part is on national back order and will not be able to correct until March of 98.
Consumer was involved in a 25-30 mph rear end collision in which the ABS brakes locked up, causing extended stopping distance, which resulted in an accident. Also, the driver's seat belt did not retract and the driver's/ passenger's air bags did not deploy.
While driving on freeway and trying to avoid some frying plywood, consumer lost control of auto and flipped over 6 times, air bags did not deploy and seat belts did not hold her.
Vehicle involved in an accident, car was airborne and neither seat belt locked in place, driver hit the steering wheel; also, the deployment of the driver's side air bag caused burns to the driver's left arm and hurt bck.
Lap/shoulder seatbelt on passenger's side will not retract, when opening the door will not properly stay shut. Possible wiring problem with lights, while driving, headlights and domelights dim, radio and speakers do not work properly, dealer replaced a ground wire to attempt to repair the dome light, also vehicle would not start, battery was replaced and vehicle still would not start, no problem was ever found for this problem. For seatbelts, dealer replaced belt track assembly and the door latch assembly.
A D V E R T I S E M E N T S
- Lakeland, FL, USA