This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
NHTSA recall no. 97V144/ Ford recall no. 97S80. Crack in fuel tank near heat shield attachment resulting in fuel leaking from tank. We contacted Ford and were told this recall was regional due to climate. We find this unacceptable because this problem did infact occur in Massachusetts also. This should have been a national recall. Ford should take responsibility for this - it could have been prevented had the recall been national.
On July 9, 2000 we realized we had a fuel leak. The night before I had filled the gas tank completely full and on July 9, 2000 when we got into the car it had only 3/8 tank of gas. The car had only been driven.5 miles since the fill up. On July 11, 2000 I took it to the dealership, they looked at it the next day and said I had a hole in the fuel tank. The mechanic said the part should be in the next day and the car ready the next afternoon which would be July 13, 2000. Before noon on July 13, 2000 the mechanic called me and told me the fuel tank was on backorder and had no clue when it would be in. There have been 2 recalls on the exact make, model, and year of my car; however, I was told that my vehicle was not involved. Your complaint file has over 24 complaints with the exact same thing and they were also not included in the recall. My fuel tank has been on backordered for 33 days, why are they in such demand?? it is quite obvious that this is a problem with all of the 1995 Ford Escorts. It is going on the 6th week since I turned my car into the dealer. It has been 33 days since the day the fuel tank was ordered and still no idea on when I will get my car back.
- Goodlettsville, TN, USA
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97 V 144 000/fuel tank: Fuel leakages around the fuel tank; dealer notified and informed that vehicle VIN# was not cover under mfr's recalls. Please provide any further details:
Filled gas tank full drove.5 miles next day about 3/8 full///took to dealer hole in fuel tank quote $425 new tank should be in next day//next day called tank on backorder//have absolutely no idea when might be in//requested loaner--maybe next day--got one next day--didn't say when return or if I would have to pay for loaner//they have had my car since 7-11-2000//today is 7-20-2000 still no word.
Fuel is leaking from upper part of fuel tank, by the heat shield attachment. Exactly same problem as stated in recall # 97V144000 fuel tank. Owner was told that this vehicle was not included in recall and would not be serviced free. The problem has not been corrected.
Gas was leaking from seams of the fuel tank. Gas leaked when it filled up past seamline of the tank. Manfacturer has advised consumer thatvehicle was not a part of a recall.
Fuel tank cracked, causing fuel to leak from tank. Owner did not receive notice about recall 97V144000, but experienced the exact problem. A mechanic stated that the fuel tank assembly has been on back order since June/2000.
Fuel tank developed a crack which resulted in fuel spillage. A recall has been issued on the vehicle's make/model. However, this vehicle was not included due to the VIN.
After smelling fuel on the 18th vehicle was towed to dealership. Dealership found a crack in the fuel tank. Fuel tank will be replaced under warranty. Vehicle not included in recall 97V144000 Ford/fuel tank.
Recall 97V144000/fuel tank assembly: Vehicle experiencing cracks which cause fuel leakage through fuel tank wall. Dealer notified, and informed consumer that vehicle was not covered under manufacturer's recall.
Due to a stress crack in the fuel tank fuel is leaking which may result in a fire. The straps that hold the tank are wearing into the fiberglass tank. There is a recall for this problem but this vehicle is not included due to VIN although it has the same problem. Ford refuses to fix tank.
Fuel tank cracked, causing fuel spillage. A recall has been issued on the vehicle make, however this vehicle was not included. Also, the engine light illuminates while the vehicle is in motion. Manufacturer has been notified.
The vehicle has an plastic gas tank which cracked at the halfway mark. When the takn is fulled up more than a half of a tank, the gas will begin to leak. Dealer has been contacted.
A D V E R T I S E M E N T S
- Jefferson, MO, USA