This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1995 Ford Escort. She stated that vehicle caught on fire. She put the key into the ignition, and when she done this it exploded and caught on fire. Everything got jammed up after this, even the steering wheel. The tow truck driver stated that he had a hard time towing the vehicle because of this problem. The contact called two Ford dealership and told them that this was not a problem.
While standing idle for more than three hours vehicle caught on fire, with the dashboard and engine compartment fully engulfed. Although exact cause of malfunction has yet to be determined, this vehicle should never have just caught on fire.
I cannot shut off the engine in my 1995 Ford Escort station wagon. The engine continues to run even though the ignition is turned to off and the key has been removed. There have been 4 ignition switches installed in this car, but the locksmith does not believe that the ignition switch is the problem. He believes that something is not working in the computer that tells the engine to shut off. The only way to stop this car was to remove the battery cable and then remove the spark plug, which is very dangerous to do when the car is running.
While driving the car slowly died first the radio shut off then the wipers stopped, lights shut off then the car stopped completely in the middle of the road this has now happened on about 8 different occasions while I had my 2 small children in the car. I have taken it to a Ford dealership and had over $1,200 put into it in the last year and the problem was never fixed. The mechanic at Ford told me if I wanted the car to be safe I'd be better off getting a new car. I have since found out the car had been wrecked before I purchased it but I was never told that by the dearlership where I purchased it. On several occasions my car has been sitting in the drive way without running and the keys were not in the ignition and the four ways will start flashing as well as it happens as I am driving down the road. Ford told me the last time it was there to be fixed that the steering column was collapsed but when I had another mechanic go to change the steering column he found that it wasn't collapsed and that Ford had left out 5 bolts that held it in and it was only in there with 2 bolts which were not tightened and could be turned by hand which was causing the column to able to be pulled out towards the driver by about 3 inches and then pushed back into place.
- Hubert, NC, USA
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- Fort Worth, TX, USA