This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2012 Ford Escape hybrid has rust covering the entire underside of the vehicle. I never noticed it until yesterday when I noticed some rust under the wheel well. When I looked under the car I was horrified. The rust is really bad and it's eating through to the interior. When I looked closely I saw rust under both seats on the brackets. When I looked under the carpet I can see that it's affecting the interior upholstery. It is totally unacceptable to have this amount of rust on a vehicle that is six years old. I think it might be dangerous to drive the car. The entire underside needs to be replaced. I checked around online last night and it will likely cost a lot to repair the problem if it can be repaired at all. Last year I did notice that the vehicle was always humid on the inside but I didn't think to look for rust on a car this new. The part that really angers me is that there are only 36,000 miles on the car and I planned to drive it for years. It had an extended warranty and service contract with Ford. The warranty expired last year. I really think it is unsafe to drive due to the extent of the rust. Should I take it to the dealership even though I know they won't fix it" what should I do" I will take some photos in the daylight and add them to this report.
- San Francisco, CA, USA
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- San Francisco, CA, USA