This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When I start my car I mainly come from a resident area or a parking lot where the speed limit is 10-15mph once I hit the main street where the speed limit is 35 mph my car wont accelerate to the proper speed even though my gauges are showing the speed im supposed to be at after 8 seconds the car shoots off to 35mph and when I brake to slow down it rolls again at 5-10mph. This is very scary especially in congested areas and trying to pull over in an emergency is very difficult when my car gets stuck in a slow speed. It is now so constant its every day the only way to bypass it I have to pull over turn off the car lock and unlock 2-3 times and it will start up normally
While driving you lose power/speed no matter how much you push the gas pedal, an alert symbol comes on the dash especially on the freeway. You have to get over and turn the car off and then back on and it will work for a while. They tell me it is the throttle body that needs repair but my VIN is not one of the effected ones...
Vehicle lost all power when pressing accelerator at 40 mph. Had to coast to bottom of hill and pull over, wrench light came on. No response when pressing accelerator. Vehicle sat for about 40 min, wrench light cleared and we were able to drive the vehicle to a Ford dealership. Ford dealership said throttle body and gasket needed to be replaced. Model not covered under consumer satisfaction program even though manufactured during time frame and same plant as other vehicles that were within the program.
I was driving on the highway in traffic when the wrench light came on the dashboard. I applied pressure to the accelerator but the vehicle was not accelerating. I was moving at about 10 mph when this happened and I was able to get to the middle of the highway where there was someone I could wait for traffic to open up to get to the shoulder, the vehicle moved at about 2 mph from the center to the shoulder, this was while having the accelerator fully pushed down. I turned the vehicle off and then back on and the wrench light turned off and I was able to drive home without the issue occurring again. Prior to this, in September 2015, I had the same experience where the wrench light turned on and the accelerator provided no power to the car, this was repaired by replacing the throttle body. Less than 30,000 miles have been put on the car since this repair was made. I saw there was an issue covered under consumer satisfaction program 13N03, however, the hybrid type of escape was not covered under this.
- Arvada, CO, USA
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The contact owns a 2009 Ford Escape hybrid. While driving 65 mph, the check engine warning light illuminated and the vehicle stalled. The contact was able to restart the vehicle. The failure recurred intermittently. The vehicle was taken to the dealer where it was diagnosed that the throttle body failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 135,000.
The contact owns a 2009 Ford Escape hybrid. While driving 55 mph, the throttle control warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact was advised not to drive the vehicle. The approximate failure mileage was 154,000.
The contact owns a 2009 Ford Escape hybrid. While driving at a low speed and attempting to park with the brake pedal depressed, the vehicle accelerated independently. As a result, the contact crashed into the front of another vehicle. The air bags failed to deploy. There were no injuries and a police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 95,000.
Today my wrench indicator came on and then roughly 8-10 minutes later my vehicle suddenly lost speed while travelling at roughly 55-60 mph in the fast lane, it dropped down to ~40 mhp no matter how much I pressed the gas. I had to cautiously get over into the slow lane and luckily my exit was close. After the exit there was a red light where I stopped and restarted, then it seemed fine. This is not an isolated incident with the accelerator malfunctioning, in the past year or more I have had 5-6 instances where I start my car first thing in the morning and while in park or reverse the engine revs really high like it's stuck, at 2K-2.5K rpms. It either stops doing that on its own or I restart the car and it stops and seems fine. In the past year I have had 4-5 instances where I was driving at low speed soon after starting my car in the morning and it would not accelerate properly for several seconds, then finally it would. I had one instance perhaps 3 months ago where I was driving on city streets at 25-30 mph when it went into "limp" mode and would only travel at perhaps 15 mph no matter how much I accelerated, I pulled over and restarted the car and it seemed fine after that. This seems to be an obvious product defect similar or the same as the customer satisfaction program 13N03 that I have been reading about. I called Ford and they told me that my car was not part of the csp, as hybrid models were not included, which makes absolutely no sense since I am having precisely the same problems that were the subject of the csp and presumably the exact same throttle body parts were used on my car as non-hybrid models.
My wife was turning around in a parking lot. When she started to shift out of reverse the accelerator surged, she could not stop the car with the brakes, she shifted into park in a desperate attempt to stop, and slid sideways into a cement wall causing considerable damage to the car and shaking up the occupants.
Poor acceleration, lost power on highway. Would not accelerate with gas pedal pushed. Pulled over side and restart. Enough power to make it home 10 miles but still poor acceleration.
Driving on 26E in charleston, SC, I suddenly lost power and was unable to accelerate nor maintain speed. I pulled over and turned the vehicle off and in doing so, a grinding sound came from the engine. I restarted the engine and began operating normally for several minutes and began to notice the RPM's would increase and decrease without adjusting pressure on the pedal. At this point I noticed I had limited ability to accelerate and very sluggish. This issue continued to happen sporadically over then next 2 weeks until 9/12 when the vehicle was practically unable to be safely operated due to the lack of power. I took it to an auto part store and the diagnostic indicated trouble code P2112 "throttle body stuck closed". I took to a Ford dealer to repair the open recall for electric power steering and asked for an estimate for the throttle body. Car is currently in my driveway awaiting me to schedule an appointment to get repaired on my dollar... doesn't sound like I am the only one with this issue.
I was driving at a speed of approximately 45 mph and the throttle went out. I could not accelerate above 40 and was very slow to get to that speed. The engine was idling at a higher RPM than normal at stop lights. When driving up hill the speed was about 20 mph and there was no throttle to increase the speed at all. The yellow wrench light came on. Once I made it home and turned off the vehicle, my husband took it to get the codes pulled and the wrench light had gone off and it ran like normal. We could not get the codes pulled.
The service wrench would go on and hold and but always seem to go off when I arrived at the dealership so they could never check the problem. This went on for a month until in addition to the light the vehicle would not accelerate above 40 mph. I took the vehicle in and the throttle body was replaced at a charge of $476.99 since my vehicle was no longer under warranty. This upsets me because I find out tonight that this was a known issue and because no official recall was issue, I was forced to pay for the repair. www.lemonauto.com/complaints/Ford/ford_escape.htm. my vehicle was purchased new and delivered in November 008 - vehicles produced after Oct. 15, 2009 have electronic throttle bodies manufactured with a new process that resolved this condition, the government said. The bulletin instructed dealers to replace the throttle body on a number of Ford and Lincoln vehicles. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance. In addition, I would have never known about this had it not been for the fact that I received an official recall notice today for something else.
Driving 65mph on interstate, yellow wrench light appeared on dash, vehicle lost power during rush hour. Forced to cross three lanes of 65mph traffic going 5-10mph (limited by vehicle's computer no matter how far I pushed the gas pedal.) after shutting car ignition off and restarting, wrench light still on. Shutoff ignition again, removed key, opened door (into traffic) to completely shutoff electronics, radio, driving lights, etc. Restarted vehicle and wrench light was now off. Proceeded to drive with the vehicle surging faster/slower as I drove. A diagnostic code dtc P2112 was retrieved indicating "throttle actuator control system - stuck closed" which is covered under extended warranty by Ford customer satisfaction program 13N03 in response to NHTSA?S Office Of Defects Investigation (ODI) action number : DP12006. When I contacted Ford about this they responded that my particular VIN was not covered. The Ford customer satisfaction program 13N03 extends the warranty for the throttle body to 10years 150,000 miles. My Escape hybrid is 5 years old with 86, xxx miles but they say it is not covered. Why" I have the defective part number throttle body 9le-bc installed in my vehicle since new, which has been superseded by part number Ford oem # ds7Z-9E926-D and, which Ford is installing under this program to replace my defective part. Why am I being denied warranty replacement when I meet all of the criteria they have listed" during a call to Ford 1-800-392-3673 on 6_23_2014 I was told that they do not know why my particular VIN vehicle is not covered even though I meet the criteria for the replacement, however they can positively confirm that it is not covered. I was further told that I can bring the vehicle to a dealership for diagnosis, but there will be a diagnostic fee I will be required to pay even if I do not authorize any of the repairs that may be needed.
While driving on the highway, my check engine light came on and the car immediately switched from gas to electric. From that point on, the car would not transition back to gas. Took the car to Ford and had to have the throttle body and motor assembly replaced.
Driving approximately 35-40 mph for about 15 minutes. Suddenly vehicle lost power and would not accelerate. A "wrench" warning light on the instrument cluster also illuminated, which has never occurred in the past. I have owned the vehicle since new and have never had any engine related problems.maximum speed was now 22-25 mph. Pressing the accelerator pedal to the floor did not increase engine speed or vehicle speed. Engine RPM was around 1500-1800 RPM according to tachometer. Due to faster traffic slowing behind me I had to pull to the side of the road for safety. Engine continued to operate but would not work properly. I turned the vehicle off, waited a minute and restarted the engine. Wrench light came on again and I had a scary drive back at 25 mph with my kids in the car and traffic speeding around me. Woke up early the next morning to bring in for service and the wrench light was now off and the engine worked normally. It has been 4 days since and the problem has not reappeared. Problem is I am now afraid to drive on the highway or for long distances, and my wife will not drive the vehicle at all.
A D V E R T I S E M E N T S
- Woodland Hills, CA, USA