This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Traveling on freeway at approximately 70 mph. Without warning, engine completely shut down. Chime sounded and warning message appeared on dashboard saying "stop safely now." Red triangle with exclamation point in center appeared on dash. I was informed by Ford service department during repairs that this is a known failure problem as related in Ford tsb 09-18-6, affecting similar vehicles up to 2007.
While driving I noticed a lack of power and got the message "stop safely now". as the manual stated I pulled over, waited a few minutes. The car started up again but the event kept happening all the way home. I brought the car to a dealer who made a repair costing 642 dollars. The car ran fine for a month but when on a major highway I had the same experience except it was more difficult to deal with the loss of power in busy traffic. I was in the passing lane to allow another car enter the highway from an on ramp when it happened and I was lucky to be able to cross three lanes of traffic to bring the car to rest. Again, it happened all the way home causing me to finally drive in the breakdown lane with flashers on. I went online and learned that this is an ongoing problem with Ford hybrids. My question is why no recall on such an expensive and dangerous problem?
Veh shows a caution sign (exclamation in triangle) with a warning (pull vehicle over safely and turn off engine). Veh loses all acceleration and I must pull over immediately to avoid an accident. Happens every time we drive on the freeway only, never on a side street or in stop and go. I pull vehicle over and turn off engine for approx 2 or 3 minutes, and it starts right up. Some times it will happen multiple times within a 20 to 30 minute time period, sometimes only once in several hours of driving. Dealer has no idea why and requires a tow immediately when it happens to determine cause. Cannot tow when on the way to dr, out of town, or other.
While driving on the freeway at 65 mph the power cut out and a warning was displayed on the dash to pull over safely. I was able to restart the car and continue driving, but it happened again. I had to have the car towed to Ford. The Ford dealer had to replace the throttle body and motor assembly. This is very dangerous.
Was driving 2008 Escape hybrid on highway yesterday @ 55mph, attempted to pass slower vehicle by switching lanes and accelerating. Accelerator stuck and car continued to accelerate despite my attempts to stop it. I had to drive off the road while slamming on the brakes to stop the vehicle. Vehicle reached speed of 80 + mph before accelerator became unstuck. Heard a "pop" similar to the sound of a car hood popping open once accelerator became unstuck. Car was then drivable, but I did not drive over 35 mph after that out of fear that car would again become uncontrollable. Had vehicle towed to Ford dealership out of fear of driving it. Currently being examined by dealership and problem has not yet been diagnosed.
A D V E R T I S E M E N T S
- San Francisco, CA, USA