This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Submission to mark fields re 2008 Ford hybrid escape defects. The consumer stated about two weeks ago, a red master vehicle electrical hazard warning lamp and stop safely now message appeared on the dashboard, while driving at 60 mph. The engine immediately shut off. He was able to pull over safely. He turned off the vehicle, waited 5-10 minutes before re-starting it and drove a few miles, before the situation repeated itself, several more times, until he arrived home. After doing some research, he narrowed the problem down to what he believed to be the (mecs) motor engine cooling system pump, which from his understanding, was unique to the 2005-2008 Ford Escape hybrids.
The contact owns a 2008 Ford Escape hybrid. The contact was driving 60 mph when the vehicle stalled with the stop safely now warning message displayed. The vehicle was restarted without any hesitation. The vehicle was inspected by a dealer and they advised the contact that the water pump had failed and needed to be replaced. The vehicle was repaired. The failure mileage was approximately 80,000.
I was driving my 2008 Ford Escape hybrid on the high way and it stalled 3 times at high speeds. "stop safely now" came on dash. I did tons of research and this is a huge problem with the motor over heating. Ford had backorders up to nearly 900 coolant pumps last year. This is very scary because you just lose power in the middle of he highway. Toyota just recalled theirs, why has Ford not been on this. It is all over the internet. I am bringing my car in to the dealership with printed research and a letter of concern. I am blown away that so many people have had this issue with the stalling at high speeds and Ford has done nothing. This is very concerning.
Our 2008 Ford escape (hybrid) shuts down without warning. The problem has been diagnosed as a failed coolant pump for the electrical system. When we tried to have it repaired, we learned that there were 891 replacement pumps on back order - these are not orders for new manufacturing, but for replacing failed pumps. These are just the ones on back order and do not include ones already replaced, or those owners that have not taken their escape for diagnostics. Our escape has shut down several dozen times and it has almost always been at highway speeds on an interstate. There is no warning, the vehicle shuts down and gives us a message to please stop safely. The vehicle will re-start once it has been shut off, but that means we have to coast to the shoulder while avoiding other vehicles. We then have to merge back into interstate traffic. Ford is aware of the issue, but have told us they have nothing to do with "recalling the part" as that is up to the federal government!
- Mccordsville, IN, USA
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- Wappingers Falls, NY, USA