This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Ford Escape hybrid. The contact stated that while reversing the vehicle the brakes failed. He was able to prevent a vehicle crash by using the parking break to stop. The vehicle was towed to a dealer, in which a technician concluded that the master cylinder needed to be replaced at and expense of $1,200. He contacted the manufacturer and was offered an $800 discount. He had the component repaired at an expense of $400 the failure mileage was 41,000. The current mileage is 42,000. Updated 09/23/09 updated 09/29/09. Consumer stated he got rid of the car couple of days after brakes failed. Updated 6/8/18
- Phoenix, AZ, USA
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- Phoenix, AZ, USA