This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The coolant pump for my Ford escape 2007 hybrid has given me a failure code several times. I had it diagnosed then wanted to order the part and was told that I was number 800 on the backorder list for this part. I contacted Ford and they referred everything back to the dealer(of course whom I had already spoken with) it is a Ford problem for the backorder not a dealer problem. If I am number 800 on the backorder list what type of a problem do they have. The part number is 5M6Z 8C419 a.
- Minot, ND, USA
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- Minot, ND, USA