This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Ford Escape Hybrid. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power, after which the message "Service Engine Now-?? was displayed. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the hybrid propulsion system. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V526000 (Hybrid Propulsion System), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 227,000.
The contact owns a 2007 Ford Escape hybrid. While driving 20 mph, a high engine temperature message appeared on the instrument panel and a loud boom sound was heard from the rear of the vehicle. The vehicle stalled and was serviced per NHTSA campaign number: 14V526000 (hybrid propulsion system), but the remedy failed to repair the vehicle. The contact mentioned that the vehicle's hybrid coolant pump and fan failed. The manufacturer was made aware of the failure. The failure mileage was 55,000....updated 07/13/16
The contact owns a 2007 Ford Escape hybrid. The contact received notification of NHTSA campaign number: 14V526000 (hybrid propulsion system). The contact had the vehicle repaired under the recall campaign and the failure recurred. While driving approximately 68 mph, the stop safely now warning lights illuminated and the entire vehicle seized. The manufacturer was made aware of the issue. The vehicle was not diagnosed or repaired. The failure mileage was 95,000.
2007 Ford Escape hybrid consumer is seeking reimbursement that consumer stated she lost power while driving on the freeway. The consumer received a recall notice in the mail. She called her local dealer, where she was informed part of the service she had done on her vehicle in October 2011, was in fact covered. The consumer stated there was an issue with the hybrid system.
The contact owns a 2007 Ford Escape hybrid. The contact stated that while driving approximately 70 mph, a chime sounded and an unknown warning light illuminated. In addition, the vehicle stalled. The vehicle was able to restart. The vehicle was taken to the dealer where it was diagnosed that the electronics system overheated. The VIN was not included in NHTSA campaign id number: 14V526000 (hybrid propulsion system). The manufacturer was made aware of the failure. The failure mileage was 105,000.
A D V E R T I S E M E N T S
- Copenhagen, NY, USA