This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Ford Escape hybrid. The contact stated that the vehicle was taken to an independent mechanic due to rear wheel noises. The technician diagnosed that the frame was totally rusted and could only be repaired by rebuilding the entire frame. The manufacturer was made aware of the failure and stated that there was no recall; therefore, no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 206,000. The VIN was not provided.
- Luck, WI, USA
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- Luck, WI, USA