This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2006 Ford Escape hybrid. While driving various speeds, the throttle body malfunctioned. The contact stated that the vehicle stalled intermittently on more than one occasion. Landmark Ford in tigard, Oregon was made aware of the failure and stated that the throttle body needed to be replaced. The manufacturer was made aware of the failure. The VIN was invalid. The failure mileage was 124,000. The consumer stated the vehicle was repaired.
I was driving in the fast lane on the highway at 70 mph when my car basically shut down and told me to "pull over safely". a red triangle (with the exclamation point in the center) appeared on the message board along with the "pull over safely" message and a chiming/alert sound. This was on labor day, so the highway was incredibly busy and it was very difficult to cross over lanes and "pull over safely". additionally, when this message appears, it pretty much shuts down your car, not allowing you to accelerate at all which also made it more difficult to get over. I managed to pull over, turned off my car and then restarted it. That was all it took. No additional messages or problems...yet. I probably had to drive an additional 30 miles or so home without any additional messages showing up. This seriously frustrated me as I have yet to be able to find much more information on the issue. It seems to be caused for a different reason for each person. I honestly do not know what genius at Ford thought it was a good idea to incorporate that feature into the vehicle. It was an extremely scary situation and put the safety of myself, those in my car, and the cars around me at a serious risk for our safety. In addition, it is very hard to feel safe driving in my car now, as I do not know when this will happen again or what will prompt it.
While the car was in motion, the yellow ABS and the red brake failure warning lamps lit up, and the alarm sounded. I was unable to control my vehicle as the pedal became stiff. Brakes went into manual mode. This luckily happened in the evening, or else I could have hit another vehicle or a pedestrian. The car jerked as I pulled up the emergency brake, and I hurt my neck. I researched this issue at home and found that it is a known issue that many have had problems with, which have not yet been addressed as a vehicle safety complaint. Please see this experience here & read the comments from others: www.greenhybrid.com/forums/F26/brakes-broke-bank-24731/. there is a technical service bulletin, tsb 05-8-5 released by Ford that addresses this issue, and it has still not become a recall. I desperately need to use this vehicle, I bought it as a safe & green hybrid SUV that would be practical, even brought it into the dealership to check for recalls, and now I find out that this purchase may be a threat to my life, and I am now financially unable to afford repairs after this large car expense. This is happening to thousands of people with Escape hybrids of many different years, please see this man's youtube video here: www.youtube.com/watch?V=yfwzpzn2yg8 more sites to reference: forums.edmunds.com/discussion/5850/Ford/escape-hybrid/Ford-escape-hybrid-brake-problems.
I was accelerating on the freeway, and the engine stalled. I could still steer to the side, but the engine had absolutely no power. Came very close to getting rear-ended. Brought car in for service. They said nothing was wrong with it. Continued to have multiple similar occurrences. Brought it in again. This time they said the battery fan wasn't working, so I paid a lot to have it fixed (about a year ago), however, I still have continued to have the same problem, more often and on many occasions now. It seems to be getting much worse. I dread driving on freeways now, especially up hills. I am bringing my car in for service again later this week. Wonder what line they are going to give me this time.
Traveling home on the interstate at about 70mph and the motor shut off, giving me a 'stop safely now' with the red triangle light on. I stopped, waited a few minutes on the roadside and it started again. Headed home again, when about a mile and it happened again. Waited a few minutes by the road, then took off. This time I turned off the A/C and made a few miles to the house.
- Enterprise, MS, USA
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My 06' hybrid escape completely shut down, it just gave me a " please pull over now". I almost caused a major accident on I44 at 75mph because of all power loss. When I was on the side of the highway I let it sit for like a minute and then restarted the engine and it drove a good 5 minutes at about 60 mph but as soon as I accelerated above 60 it gave me the sign again, and I had to repeat the process. I drove it home on the access road staying between 30-40 and thank god, it made it home.
We were driving East on I-26 in South Carolina at 65 mph in 3 lanes of traffic when the triangle hazard warning light on the dash sounded and lit up saying "pull over safely now". at the same time, with the gas peddle floored, the speed of the car was slowing by the second! the gas peddle did not work. We were able to pull over and turn the car off without getting hit by oncoming traffic. Per the manual, we waited awhile and restarted the car, and were able to get it home. I called the Ford customer care line to ask if it was safe to drive the car and would this happen again. They were not helpful at all. They basically told me to take it to a dealership. Our local dealership said they knew nothing about the issue I described, but diagnosed the problem as being an mecs pump failure for $135. The replacement cost would be $800. Due to the high cost quote and knowing that it only takes 45 minutes or less to change this pump, we took it elsewhere. The part is $277. Our concern is that how could Ford dealers not know about this dangerous defect, when in 3 seconds you can pull up hundreds of websites covering this failure, and the dangerous and potentially fatal accident it could cause. Now I have found this us dot website which has hundreds of complaints on this issue also, I am hoping more people will come forward to get these cars off the road.
2006 Ford Escape hybrid. Consumer writes in regards to vehicle "can shut off without warning" incident. The consumer stated a warning light in the shape of a wrench appeared on the dashboard. The vehicle was flat-bedded to the dealer. It was determined, the throttle body needed to be replaced.
Car went from a high speed 60km to no acceleration in the middle of traffic. The engine was still running but the car would not accelerate. The error code indicate a throttle body issue.
When you engage the vehicle into drive, after few minutes the service wrench light goes on. The issue is that my SUV Ford escape is stalling while in motion or suddenly surging forward when accelerating from a stop. After having my dealership and outside mechanic review the issue. The root cause was identified to be faulty throttle body. Apparently a common issue among Ford escapes.
The contact owns a 2006 Ford Escape hybrid. The contact stated that while driving at various speeds, she noticed that the electronic throttle body warning light was illuminated as the vehicle the stalled. The contact was able to restart the vehicle yet the failure recurred three times. The vehicle was not inspected by a dealer or an independent mechanic. The manufacturer was contacted and they offered no assistance. The failure and current mileage was approximately 103,000. Updated 4/29/13 the consumer stated the mecs pump failed and was replaced per the Ford technical service bulletin tsb08-24-5 issued by Ford company. The vehicle was not covered under warranty due to its VIN. Updated 06/11/2013
Driving up to a stop sign when I felt like I had no brake control to stop. I had to depress the pedal as far as I could and prayed that I would stop before the busy intersection. When I came to a stop, the service brake system code came on and chimed. The ABS light was lit, along with brake warning. Luckily we were only a few blocks from the house, that we were able to carefully make it back home. After taking the vehicle in for a brake system warning before where they diagnosed a faulty wiring harness and replaced at my expense. Now that we were able to get the vehicle to the dealership they have stated that the hydraulic control unit was a problem and possibility of the master cylinder. All this at a cost of $4500+ parts and labor. After just finishing paying off the vehicle loan we own a vehicle that doesn't stop. Had I crashed the vehicle I'd only be out my deductible. Thanks Ford! I regret purchasing this vehicle after hearing of other owners experiencing the same issue, with no help from Ford on repairing a device thats meant to provide safety.
2006 Ford Escape hybrid. Consumer writes in regards to vehicle completely lost all power while driving. Smd the consumer also stated a red triangle appeared on the instrument panel.
I am sitting on I-95 in Connecticut and almost got into an accident. My truck just stopped. The red triangle with the explanation point came on and the car flashed "stop safely". all systems are normal. This has happened 3 times this trip and I'll be lucky to get home alive.
Driving on the interstate and the car shuts down displaying a stop safely now error.... apparently a faulty pump. The same pump that we've already replaced 3 times..... not only is this annoying but it's a huge safety problem. The vehicle loses all power!
While traveling on an interstate hwy at 70 mph and passing a semi, the engine shut off and the stop safely now warning came on. There was no warning, I lost speed and barely moved out of the way of the truck. This failure almost cost me and my passenger our lives. The car started again about half an hour later but only ran long enough to limp to a gas station. We called aaa, had the car towed to a dealership where they diagnosed it as either the ignition switch or the PCM...I have two sons who are top mechanics. This is not the problem. They believe a wiring harness for the hybrid battery is defective, and that there was a letter sent to all hybrid owners. I took this letter to the local dealership when I received it. They said it didn't pertain to my vehicle and did not perform the required maint. Really" this is a serious safety hazard. How many accidents, deaths, or near misses must happen before Ford reacts and actually owns up" fyi blogging is out there for us all!
At 65 mph on hwy 5 in los angeles the vehicle died and the " stop safely now" message came on. Fortunately, I was able to safely get from the 3rd lane to the shoulder. After putting the car in park and turning off the key I was able to restart and continue. About 15 miles later it did the same thing again with the same message. Again able to safely pull off the freeway and after putting it in park turned the key off and back on and was again on my way. Both times the cruise control was on so after that I did not use the cruise and have not had another occurrence.
Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6) I own a 2006 Ford escape hev, VIN: [xxx], with about 50,000 miles. From time-to-time the cruise control will activate, by itself, in the accelerate mode. And this occurs when my hands are no where near the activation controls. Thus far it has not happened in heavy traffic and I have had time to shut the cruise control down; but it does get my attention. This had happened on numerous occasions in the last 9 months.
I am the owner of a 2006 Ford Escape hybrid and have had at least four experiences of malfunctioning speed sensors. They have given me concern about the safety of the vehicle and caused me inconvenience and expenses for repair. The typical incident involves a malfunctioning of the ABS and 4X4 systems, with warning lamps lighting up indicating that there is a danger of skidding and loss of vehicle control. In three instances I had the problem diagnosed and repaired by Ford dealers, who reported: "found rear wheel speed sensor to be faulty" (Jan. 08); "replaced the failed right rear wheel speed sensor" (Sept. 08); "inspected the sensor at the right front wheel and found the tone ring on the axle cracked. Needs new axle" (Aug. 09). Two of these were done on warranty; the third cost $344.95. All dealers have given assurances that even with warning lights indicating problems as described it was "safe" to continue driving the car until repairs can be made. On March 7 and 8, 2010, while on a trip away from home, the same symptoms occurred again. Given earlier assurances by dealers, I continued on my trip ignoring as best as possible the warning lights, popping sounds of the 4X4, and occasional shuddering of the ABS system. Surprisingly, after some highway driving (perhaps 50 miles) the warning signals stopped lighting up and the car seemed to handle fairly normally. Now, a few days later, the car continues to operate without signs of malfunction, but it remains unclear whether the problem "fixed itself" or the computer-controlled read-outs have ceased functioning, thereby disguising the possible persistence of the underlying problem. I have not had any accidents as a result of these problems, but it is extremely disconcerting to have to worry about what may be an inherently faulty design that may compromise the safety of this vehicle despite assurances to the contrary given by dealers.
A D V E R T I S E M E N T S
- Portland, OR, USA