This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While test driving my 2006 Ford Escape hybrid at the bill walsh dealership in ottowa, il Feb 2009, salesman [xxx]told me that the intermittent high pitched noise from the battery compartment was normal. When I took the car in for service Nov. 2009 at the tom wood Ford dealership in carmel, in, I was told that the sound was due to a failed battery door actuator. I was told that failure to replace this part could result in the battery overheating, and possible explosion of the hybrid battery. I paid to have the part replaced, and it broke again May 2010. After doing research, I have found that this is a common problem with the Ford Escape hybrid. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Indianapolis, IN, USA
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- Indianapolis, IN, USA