This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Ford Escape hybrid. While driving 35 mph, the check engine indicator illuminated. The contact drove to lithia Ford Lincoln of roseburg (1650 ne stephens St, roseburg, or 97470, (541) 537-4643) where it was diagnosed that two hybrid fans needed to be replaced. The contact claimed that a recall was issued for this year, make, and model vehicle; however, upon investigation, no recalls could be found. The manufacturer was notified and were currently ordering the parts for the repair. The vehicle was not repaired. The failure mileage was 100,000.
Over the past 3 years I have had the issue of 'stop safely now' on multiple occasions. These issues didn't start until the mec pump was replaced under a recall. After that my 2005 Escape hybrid will shut down while driving or not start or cut out the hybrid power and run on engine only. I took it to the local Ford dealership where we have gotten all other service done three times for these issues. They haven't been able to tell me anything, stating only that there are no codes, so no idea where to look. I couldn't understand how the computer can know to tell me to stop driving the car, yet not record a dtc. It happened again on the first warm day of the summer - drove across town, parked it, came back 20 minutes later and it wouldn't start, showing 'stop safely now'. I left it until the next morning and it started right up and I drove it home. I went out and bought scanxl and used my laptop to scan the car. I found P1A10, P1A14, P0A0A, and P0A95. If I can buy some consumer program and find this info, way is Ford telling there are no codes? Ford also replaced the battery fans two years ago, stating they were covered under some recall or warranty. Searching the internet gets me 100's of comments on this stop safely issue with dozens of possible causes depending on the year and model. My scan tool shows a battery voltage of 665 volts, though it's supposed to be a 300 volt battery. The hybrid evaporator temp can range between 220 and 310 degrees F when it's running ok. That can't be normal. I have no idea what's going on and can't get any help from the Ford dealer.
The contact owns a 2005 Ford Escape hybrid. The contact stated that the vehicle stalled without warning and the "stop safely" warning indicator flashed. The vehicle was unable to be driven due to the failure. Manteca Ford (555 N main St, manteca, ca 95336, (209) 239-3561) was notified of the failure and stated that the vehicle needed to be diagnosed in order to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 130,000.
I was about 115 miles into a 130 mile trip, doing 70 mph on the interstate, when out of no where my vehicle jerked very hard and then started making loud sounds like parts falling out. All of the cars behide me had to slam on breaks and avoid hitting me. No lights or warnings had come on until after this happened. I steered the car off of the interstate and down the ramp into a store parking lot. The car was not running hot. Looked under car and oil was coming out all over the ground. A man looked and said it looked like the coolant system messed up and it through a rod in the motor block. I got the car one month ago and it was doing great. By looking up on type car there is others having problems like this and recalls on the coolant system. But no one on my VIN. Recall 14V526000
Its driving ok and then it starts losing power to 20 mph and it wont speed more from there until its turn off for hours then im driving again and it keeps doing the same thing.
- San Diego, CA, USA
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While driving, received a "stop safely now" warning light and the engine shutdown. Second time in three weeks such incident occurred and this is after supposed "safety recall" work done on the vehicle a few months back. Previous to the recall, the car actually shutdown numerous times while traveling at high rates of speed on major interstate highways. After the light comes on, the gas pedal is no longer responsive and you have to hope you can coast off the side of the road. Once you stop safely and turn off the car, after waiting 5-10 minutes, the car usually comes back on, which leads me to believe it is due to some sort of overtemp condition.
While driving on the highway the red triangle came on and the lcd read high temperature warning. I stopped the vehicle and the engine wasn't hot and there was plenty of coolant for the radiator in the reservoir. Started vehicle after 5 min and drove home.
While driving on the highway after about 30 min engine stall and red triangle lit up on dash. Message on lcd said to stop safely now. Pulled over and shut car off, restarted a couple of minutes later.
The contact owns a 2005 Ford Escape hybrid. The contact stated that while driving at various speeds, the vehicle became extremely hot, the engine stalled, and an unknown warning light illuminated. The contact stated that the vehicle jolted when the accelerator pedal was depressed. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure and the VIN was not included in NHTSA campaign number: 14V256000 (hybrid propulsion system). The approximate failure mileage was 141,418.
Right rear well corroded extensively. 4 inch hole exposing high voltage battery in trunk to water, salt, snow. Dealer states that vehicle is unsafe to drive due to risk of collapse of struts and risk of explosion/fire from high voltage battery exposure. Quotes more than $4000 to repair this vehicle with only 59,510 miles. Rear bumper and rear suspension both compromised. Rear bumper has no support on right side risking passenger injury in accident. Rear shock strut collapsing. Request investigation and recall action.
When the vehicle is warmed up and decelerating below 40mph they gasoline engine will shut off as the regenerative braking charges the hybrid high voltage battery. On a rare occasion during this braking, the gasoline engine will turn back on giving a brief surge which requires pressing the brake harder. It has done this since I bought the vehicle.
The contact owns a 2005 Ford Escape hybrid. The contact stated that while driving 60 mph, the vehicle stalled without warning. The vehicle was taken to an independent mechanic where the technician diagnosed that the water pump for the hybrid battery failed and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 75,000. The VIN was not available.
The contact owns a 2005 Ford Escape hybrid. The contact stated while driving approximately 25 mph, the vehicle lost power and stalled. The contact also mentioned that a red triangle illuminated with a message to stop safety. The vehicle was taken to the dealer and the mechanic diagnosed that the service harness needed to be installed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 140,000. According to the service bulletin, the program involved installing a service harness in the high-voltage traction battery and reprogramming the battery control module. Updated 11/06/13 updated 11/29/13
Driving at night on four-lane us highway at 50 mph when engine suddenly stalled. Warning lamp came on with stop safely now message. Scary in traffic but was able to pull over onto shoulder without causing an accident. Aaa towed to Ford dealership which diagnosed stuck open circuit in throttle body. Replaced part 5M6Z*9E926 throttle body and motor asy. Part $376.70 labor $262.50 shop fee $2.50 sales tax $48.13 total $ $689.83 very expensive but lucky to not have been hurt.
The contact owns a 2005 Ford Escape hybrid. The contact stated that while driving approximately 70 mph, he noticed a ticking and banging sound coming from the engine. The contact merged to the shoulder of the road and had the vehicle towed to the dealer for diagnostic testing. The technician stated that the engine needed to be replaced because the number one piston was hitting the valve. The vehicle was not repaired. The approximate failure mileage was 81,939.
While traveling in the high speed lane at approximately 2 am, the vehicle lost engine power without any notice as the engine shut off and the power was reduced to minimal power given by the electric motor. This caused an inability to maintain speed on a very dangerous overpass curve of the freeway and nearly caused two vehicles in the immediate proximity to collide with my vehicle as speed rapidly dropped and the vehicle said to "pull over ands shut off vehicle safely". this part of the freeway had no pull over spot nor did it have an area to really safely pull off the freeway. This is the second time the car has done this at high speed within two weeks. It has done this approximately 1-0 times at low speeds on city streets. The car is able to be driven after shutting off the power, letting it sit, and then restarting the system. There is an accompanying overheating that occurts as a result of the engine shutting off, causing the engine to be unable to be easily restarted at that point. This event gives no warning or indication it will happen and is a very dangerous situation for any driver to be thrust into. If it had been rush hour traffic, I am certain there would have been accidents and vehicle collisions as a result.
A D V E R T I S E M E N T S
- Sutherlin, OR, USA