This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Ford Escape hybrid. The contact stated while driving approximately 25 mph, the vehicle lost power and stalled. The contact also mentioned that a red triangle illuminated with a message to stop safety. The vehicle was taken to the dealer and the mechanic diagnosed that the service harness needed to be installed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 140,000. According to the service bulletin, the program involved installing a service harness in the high-voltage traction battery and reprogramming the battery control module. Updated 11/06/13 updated 11/29/13
- Harwood, MD, USA
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- Harwood, MD, USA