The brakes failed and the pedal went to the floor, THEN the brake system warning light came on. I came to a hard stop; thought I was going to hit the guy in front of me. I pulled over, turned the car off and waited 5 minutes.
I turned the car back on and everything seemed fine. It happened again 4 days later. The mechanic says the hydraulic brake control is bad and the part cost from the dealer is $1800.00.
So what is Ford going to do? This is a serious problem that will eventually get someone killed. I don't have $2,500. to fix this. This car has been nothing but problems!
Intermittent loss of braking over the past 12 months, with the 3rd occurrence resulting in a collision on June 28, 2016. Vehicle has had intermittent brake and ABS warning lights with no codes diagnostic codes, and warning lights eventually reset with no additional action taken. Brake system has been serviced several times without resolution.
This happened three times before, and by pulling off the road and turning the engine off and restarting it solved the problem at the time. The fourth time it happened, I tried doing the same thing and it would not work and I got stuck in the middle of a very busy road and had to call a tow truck to get home. It now sits in the yard, and I have to get transportation. I am afraid to use my car.
Service Brake System, 4X4 Disabled and Regen disabled lights all on. Loss of power brakes, regeneration of hybrid battery and 4 wheel drive. Ford told me it needs a new Master Cylinder but cannot guarantee that will cure the problem
Driving down the street and the abs light comes on and the brake lights comes with dinging noise. Step on the brakes and they would not work. Pumped brakes still nothing. Was able to coast to stop but could not stop at stop signs. This sure be a recall and fixed. I do not want anything to do with this car. What if my children where in the car or if I was the interstate and had to stop suddenly. Never had any problems like this with my Toyota.
- Jody F.,
Venice, FL, US
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Problem was not fixed, brakes failed again, towed car in 250.00 more dollars and was told it shouldn't happen again. I am scared to drive the car, no confidence in repair and brakes feel unsteady at times still.
We have owned several good Ford vehicles in the past, up until now. The subject: 2005 Ford Escape Hybrid and problems with the ABS. We understand this is a COMMON reoccurring problem with this vehicle. The Master Brake cylinder is defective in what appears to be consistent with ALL of the Ford's Hybrid Escort line...due to a design flaw that FORD refuses to recognize. The cost of repairs can range from $1500-4000 and as a consumer's rights advocate I won't hesitate to blow the whistle on this one...My daughter drives this car, and she almost had what would have been a serious if not a fatal accident...no response from the braking system and it is now in the shop.. And we can't afford for her not to continue to go to college, and we can't afford to buy her a new car. When it comes to safety, Ford should be held accountable...the only response ever from them to anyone else who has had a similar problem, has been a weak apology.
What does it take for your organization to initiate a recall or at least a responsible reply from Ford. I can't even feel good about selling this car to anyone else until this defect is resolved. At least Toyota did what they were suppose to when they had the "stuck" acceleration issue...but FORD - an American (?) company that has been around for a long time...with shabbiness like this it's no wonder our technologies being constantly "sold (out)" ) and exported overseas.
On behalf of all Americans who prefer to purchase USA made products and expect the quality we deserve, I expect a response from you that addresses this horendous problem that can cause death on the highways, if not already...it surely will in time. How effective and influential is your organization, or is it another facade that has been designed to make us think our safety rights are protected from the flaws of big business when they really aren’t? Fortunately, I know several congressmen who will not like to receive a copy of this message but ultimately will.
So now the ABS is not working on the car, apparently this is a wide spread problem with this model but once again Ford isn't responsible. Who is I wonder?
In a 2 week period my brakes failed 2 times (plus once when the car was 3 days old). The first time, they replaced the entire electrical system. The second time they said there was a loose wire. The third time, they thought it was the master brake cylinder, so they replaced that. While they were road testing the Escape Hybrid, the brakes failed on them. Now they are just randomly replacing parts.
It took almost a month for me to actually speak with anyone in their customer service department who could be of any assistance. His name is Joe Rice. Apparently he is the Eastern Manager and according to him, he has no boss that can be contacted (and there is no way of calling him back either). He has said that the brakes failing doesn't fit into their buy back program.
He also refused to put in writing that the car will be safe to drive when the mechanics are done working on it. Apparently, Ford has no responsibility for the vehicle once it gets to the dealers because they are all independently owned and operated.
A D V E R T I S E M E N T S
The brakes failed and the pedal went to the floor, THEN the brake system warning light came on. I came to a hard stop; thought I was going to hit the guy in front of me. I pulled over, turned the car off and waited 5 minutes.
I turned the car back on and everything seemed fine. It happened again 4 days later. The mechanic says the hydraulic brake control is bad and the part cost from the dealer is $1800.00.
So what is Ford going to do? This is a serious problem that will eventually get someone killed. I don't have $2,500. to fix this. This car has been nothing but problems!
- Frank M., Montebello, CA, US