This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The incident is that my car continuously enters "Deep Sleep" or "Battery Saver" mode, even immediately after very long drives. This has been recurring since June 2023, and has resulted in one battery replacement at 6 weeks after the car was received (temporarily remediated the issue for about 6 weeks). This has not caused an accident or injury, but does call into question vehicle reliability (e.g., will it start?). I have taken the car in to attempt repairs multiple times to no avail.
The navigation icon located on the instrument panel is a mirror image of the actual direction icon for roundabouts. If you are to take a right tune from a roundabout the indicator on the instrument panel shows you turning into oncoming traffic and taking a left. It appears to be a mirror image of the icon on the navigation screen. If not paying attention this could be VERY dangerous.
When using Apple Car Play for navigation and approaching traffic circles, instrument cluster always indicates the driver navigate to the left of the circle into oncoming traffic.
Several symptoms occur: Car goes into deep sleep mode after an hour sitting idle. Car fails to start, with all warning lights active on dashboard. Dome lights don't turn on and remote features not allowed due to low battery. This is related to non-AGM 12V batteries being installed in the 2020, 2022, and 2023 Hybrid Escape. 2021's have the AGM battery and there are no problems reported on the forums regarding this issue for that model year. This is a serious safety concern as the winters get colder, and engines not starting on a brand new vehicle is a matter of life and death. Please investigate this issue, as Ford dealers claim there is noting wrong, and they refuse to install the AGM batteries. A TSB is needed to resolve this problem for all customers. [XXX] [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Schenectady, NY, USA
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Vehicle has a 1.5L dragon 3 cylinder. When passing vehicles, on 3 occasions it throws codes that says that the engine has an engine overheated issue, service asap, and goes into a limp mode which does not give you any time to get to safety before your speed is dropped below 55 mph. It will not go out of limp mode until you completely shut off the vehicle and wait 5 or so minutes and turn it back on. Even after it stays in a limp mode capacity and does not easily get back up to highway speeds. The certified dealership service department has had my brand new vehicle 7 weeks with no resolution. Car was bought with 16 miles on the odometer, on August 25th, 2023, at 650 ish miles on September 6th it happened the 1st time. The 2nd time was on September 14th, 3rd time September 15th, 4th time was, September 29th. 3 times on a 4 lane highway, 1st time on a 2 lane country highway.
engine light came on took it into dealership. they said it was evap system then fixed it. picked car up in a wednesday by the friday, light came on again. took back into dealership, they didn-??t detect any leaks.. said they were going to put in a canister purge solenoid. found out about 23S27.. apparently my vehicle vin doesn-??t fall under that recall.. but yet my vehicle has all the signs.
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- Memphis, TN, USA