This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2023 Ford Escape. The contact stated while driving at approximately 50 MPH, he observed a warning chime dinging, the power train warning light illuminated, and the 'low engine coolant' message was displayed. The vehicle was taken to the residence. The contact's wife received a notification via the Ford Pass APP stating that -??There was a failure with the vehicle and to see the dealer-??. The vehicle was taken to a dealer where it was diagnosed that the engine and head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 3,900.
- Confluence, PA, USA
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- Confluence, PA, USA