This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
April 2024 - While driving to work, I stopped at a stop sign. When I went to turn, the car went into neutral. I had to turn the car off and restart before I could change the gears. I took it to the dealer who stated they could not get the vehicle to replicate what happened and to keep eye on it. November 22, 2024 on my way home as I was exiting off the highway, the vehicle starting lunging then shifted into neutral on its own. I was able to stop and put it back into drive. When I tried to drive, it went back into neutral and started lunging forward. I could not get it back into drive but was able to go in neutral 5 mph and made it home. Once in the driveway, I tried to backup and it would not reverse. I turned off the vehicle and restarted it several times and was able to back up then drove straight to the dealer. They did a diagnostic and said the transmission needed replaced. This should not happen on a 2 year old vehicle. I noticed on your website 9 recalls for 2022 Ford Escapes. The only recall I received was for the doors. I took my vehicle in to have those fixed and those have been on backorder since April. My driver's side has only 1 hinge holding it on. I pray it doesn't fall off while driving.
Powertrain malfunction/ reduce power. My safety was fine, it just gave me really bad anxiety when the the gears shift shifted on its own. The problem was finally fixed it started literally less than five days after I bought my car and I bought my car brand new it took the dealership almost 2 years to believe me on what was wrong with it then of course I try to get blamed when I showed them proof on my phone that it was popping up a different times in the last two years. Yes Yes it started 3/27/22 - 2/01/24 Now I feel like I-??m having problems with my brakes sometimes I feel like I gotta press on my heart to get them to stop and then it-??s like my car is delaying when it-??s stopping. Yet I checked to see if my car had any new recalls and nothing-??s coming up. The powertrain malfunction didn-??t even come up as a recall yet I had Ford fix it.
I was driving down the interstate and came up on a wreck. When traffic started to move again my transmission wouldnt engage. The active cruise had quit working about 10 minutes prior.
I was driving down the interstate and came up on a wreck. When traffic started to move again my transmission wouldnt engage. The active cruise had quit working about 10 minutes prior.
The vehicle was being flat towed which had been set to Neutral tow position, per Ford-??s published procedure. After driving 5-7 miles from Old Orchard Beach, ME to Foxboro, MA we stopped at a stoplight. We turned right after coming to a complete stop. The front wheels locked up. We traveled about 20 yards to safely avoid any traffic issues. The vehicle had reset the transmission to Park. A set of tires on the front axle were flat spotted. The car was not running. The vehicle was dropped at a Ford dealer and the service technician informed me that there were several software updates that needed done including one to the Gateway System that could have caused my problem
- Murrells Inlet, SC, USA
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The contact owns a 2022 Ford Escape. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly hesitated and was sluggish before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 20,000.
In March 7: Received vehicle alert from Ford PASS, "WARNING MESSAGE: SERVICE ENGINE SOON WARNING THE POWER TRAIN CONTROL MODULE HAS DETECTED THE ENGINE TIMING CHAINS EXCEEDED 95% OF THEIR USEFUL LIFE AND REQUIRES SERVICE NOW. THE CONTROL SYSTEM INVOKES A SYMPTOM OF LIMITED POWER" while I was driving in highway I5 at WA. The vehicle suddenly slow down itself and lost of acceleration. Took to the dealership ans they could not identified issue. Reset the code and returned the car back to me. In May 12: Same symptom happened again. Took to the dealership next day and the technician did see the issue since the Service Ranch icon was shown on the screen. The service advisor said they contacted Ford Engineering to see how to fix but no result. They reset the code and I brought the car back while they are still waiting form Ford engineering.
I have a 2022 ford escape ecoboost I was going the freeway so put it on faster drive, push button it started to go then at maybe about 35 mph it jerked us all back and fourth my car gear went from drive to neutral and car lost power on the freeway ! I had my [XXX] nephew with me and my [XXX] old mom who was jerked back and forth ! Thank god for seatbelts ! I don-??t know what to do called ford and have to take care in to see what could have caused this problem ! I hate the dealership I go to !and need to find a place that-??s honest about what-??s happening ! Had to pull over and try to come off freeway. I live in ca, u dont get a police report unless there is a major accident or major hurt, cops don-??t come for these kind of things. And it just happened again for the 2nd time, 1st time it happened about 1 year into owning the car, I thought maybe I did something wrong ! But now I know I didn-??t, told ford before but nothing was done about it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2022 Ford Escape. The contact stated that while driving approximately 50 MPH, the vehicle started losing power. The contact stated that a notification from the Ford mobile app indicated that there was a power train malfunction, reduction in power, Four-wheel Drive fault, and advised to contact an authorized dealer. There was no warning light illuminated. The contact veered to the side of the road and turned off the vehicle. The contact was able to restart the vehicle and drive to the residence. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was notified of the failure. The failure mileage was approximately 23,000.
When on the EV setting: Battery Charged by Engine, gas and electrical smells are evident in the cabin. This first began in August 2023 at highway speeds and was reported the to the dealer during a pre trip inspection in Sept 2023. has been consistently increasing each time that EV mode is selected. most recent occurrence was last week when driving in a residential area at a stoplight. Had to shut off vehicle when the smell became overwhelming. Reported to Ford and to dealer
When parked and shut off the car rolled backwards about 6 inches when the door was opened. This happens when returning to the parked car and the door is opened from the outside. It has happened twice. It also happened once when being unplugged from the level 1 charging unit. The dealer was unhelpful, based on the infrequent nature of the incident and inability to reproduce it.
Vehicle was parked in driveway and popped out of park and rolled down the driveway out into the street. I park in the same spot everyday and this has never happened before. Occurred about 3 minutes after I got out of the car. The only thing unusual was I was driving in low gear before I parked instead of drive because of the snow, so I went straight from low to park which I would not normally do. My security camera recorded it happening but I cannot upload a video here
The contact owns a 2022 Ford Escape. The contact stated that the vehicle was previously repaired under an unknown recall; however, the contact stated that while driving at an undisclosed speed, the vehicle violently lunged forward. Additionally, the contact stated that while the brake pedal was depressed, the vehicle violently jerked. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was 5,503.
I had recalls and problems since I first got the Car SUV Ford escape 2022 I never had so many issues Within 1 month I had to go back from some issues they had to fix see attached documents I SUV stalled on Virginia route 28 Luckly it was on the exit lane that I was able to stop and restart my engine I reported this to Ford dealership they supposedly fixed it but I am scared since I feel the problems are going to cost me in the long run I asked the dealership for an exchange they denied me I feel this is not fair I don't need a barely 1 year old SUV ford to have more problems on year 2 and 3 please help
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the vehicle was taken to the local dealer several times however, the contact was informed that parts were not yet available for the recall repair. The contact stated that when the vehicle was shifted into park(P), the vehicle started jerking. The contact stated that the vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,800. Parts distribution disconnect.
The contact owns a 2022 Ford Escape. The contact stated while coming to a stop, the vehicle accelerated independently without warning. The vehicle was taken to the dealer and the dealer stated that no failure was found. The manufacturer was made aware of the failure. The failure mileage was 15,000.
The plastic coolant nipple mounted on the high voltage battery was damaged and the dealership has determined that coolant may have entered the high voltage battery. If coolant did (or could easily) enter the battery, this would be a significant fire hazard and could lead to significant injury or death. The damaged part has been confirmed by the dealership, no one can identify how the damage could have occurred and the least unlikely cause is that I contacted a small animal without knowledge. No noticeable signs of impact (including leftover fur or organic material has been found anywhere under the vehicle. No dents, dings or other damage has been found by myself, the insurance company or the dealership and the location of this damaged nipple is somewhat isolated such that there would need to be some other signs if a more rigid object was contacted. I have tried to reach out to Ford corporate for a more thorough review and discussion but have not yet been successful. No prior issues related to the battery issue existed prior to its failure. I have a unique background that I feel uniquely qualifies me to complete this review and would very much embrace an opportunity to further discuss my concerns to ensure a full evaluation is performed by the appropriate personnel. The automobile is still at the dealership and pending repair/replacement of the battery. Assuming the part was not damaged prior to my taking delivery (I purchased new) and if the damage was truly caused by a small animal, small enough to not crack, dent or leave a tuft of fur, then there is no doubt this design has a flaw with serious safety concerns. Under common conditions, this could lead to a battery fire and under realistic conditions this could lead to death. Metal shield to protect the hoses from deflection that could break nipple, redesign plastic nipple to more rigid material (metal). (Other considerations, there is a defect in the molded nipple and a recall is in order)
The contact owns a 2022 Ford Escape. The contact stated while driving at various speeds, an abnormal popping sound was coming from the vehicle with an unknown warning light illuminated. The contact also stated that while in reverse(R), a loud humming sound was coming from the vehicle while stopped or while in motion. The contact had taken the vehicle to the dealer and was given an estimate for a diagnostic test. The manufacturer was then notified of the failure and referred her to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was 8,000.
Service engine soon light came on, and the car was very slow to get up to speed and it would no exceed 15MPH. Took it to the dealership and it was initially discussed as a crankshaft sensors that needed cleaning but while cleaning it they notices metal pieces in the oil. I was "recommended" an oil change that I had to pay out of pocket. and that did not solve the issue. Took the car back to the dealer and as of right now they are looking into replacing the engine entirely. Sill no ETA
A D V E R T I S E M E N T S
- Dover, OH, USA